Field Broadband Specialist — Growth & Perks

Vyve Broadband; Douglas (GA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Company vehicle

401(k) with company match

Health, dental and vision plans

Discounts on Vyve services

Job summary

Vyve Broadband is hiring a Broadband Representative/Associate/Specialist to install and service internet, phone, and cable for residential and commercial customers. You will troubleshoot issues, upsell upgrades, and strive to deliver an exceptional customer experience while working in various weather conditions and at heights.

The role emphasizes safety, reliability, and growth through paid training and certifications as part of a long-term career at Vyve.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Customer-focused with a willingness to go above and beyond for customer satisfaction.
• Hard worker who enjoys learning, growing, and staying busy.
• Comfortable with heights (poles, roofs, towers).

Responsibilities

• Perform residential and commercial installation of internet, phone, and cable services.
• Troubleshoot and resolve service issues.
• Upsell current services such as internet speed upgrades.
• Deliver a spectacular customer experience.
• Perform lifting, climbing, and work in all weather conditions.

Skills

Customer service

Willingness to learn

Strong work ethic

Safety oriented

Physical stamina

Education

High School Diploma or equivalent

Job description

Vyve Broadband is hiring a Broadband Representative/Associate/Specialist to install and service internet, phone, and cable for residential and commercial customers. You will troubleshoot issues, upsell upgrades, and strive to deliver an exceptional customer experience while working in various weather conditions and at heights.

The role emphasizes safety, reliability, and growth through paid training and certifications as part of a long-term career at Vyve.