Field-Based Refugee Services Case Manager - Idaho

One Love Agency; Twin Falls (ID); On-site; USD 25,000 - 41,000; Full time

Job summary

One Love Agency in Twin Falls, Idaho seeks a compassionate Case Manager (CM) to help individuals with mental health concerns achieve independence. This field-based role contracts 30-40 hours per week, with no nights or weekends, and requires coordinating with interpreters and community resources.

You will develop service plans, assess needs, advocate for clients, and work with a multidisciplinary team to provide holistic care.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field.
• Experience with mental health, developmental disabilities, or substance use disorders preferred.
• Knowledge of Idaho community resources and service networks.
• Strong assessment, communication, and problem-solving skills.
• Driver’s license and reliable transportation.
• Cultural sensitivity and experience working with interpreters.

Responsibilities

• Provide case management to individuals with mental health, developmental disabilities, or substance use disorders.
• Conduct comprehensive assessments to identify strengths, needs, and goals.
• Develop individualized service plans with clients and diverse support networks.
• Coordinate access to healthcare, housing, employment, and social services.
• Advocate for clients’ rights within healthcare and social services systems.
• Monitor progress and adjust service plans as needed.
• Collaborate with a multidisciplinary team for holistic care.
• Maintain accurate documentation in compliance with regulations.

Skills

Assessment skills

Communication skills

Problem-solving

Independent work

Education

Bachelor’s degree in social work, psychology, counseling, or related field

Tools

Electronic documentation systems

Job description

One Love Agency in Twin Falls, Idaho seeks a compassionate Case Manager (CM) to help individuals with mental health concerns achieve independence. This field-based role contracts 30-40 hours per week, with no nights or weekends, and requires coordinating with interpreters and community resources.

You will develop service plans, assess needs, advocate for clients, and work with a multidisciplinary team to provide holistic care.