Field-Based Neighbourhood Housing Officer (Corby/Kettering)

Civic Recruitment Limited; Kettering (OH); On-site; USD 35,000 - 51,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a Housing Officer on a 3-month contract with a local authority. The role delivers front-line housing management services to council tenants and leaseholders, focusing on customer service, tenancy management and income collection.

The postholder will manage tenancies, conduct inspections, recover rent arrears and work with partner agencies to sustain tenancies. A UK driving licence is essential.

Qualifications

• Minimum 3 years' experience in a Housing Officer or similar housing management role.
• Experience working within a Local Authority or Registered Housing Provider.
• Strong knowledge of Housing Management, Tenancy Management, and Rent Arrears Recovery.
• Full UK Driving Licence and access to a vehicle with business insurance.
• CIH Qualification or Membership is desirable.

Responsibilities

• Manage a designated patch of council properties and tenancies.
• Undertake settlements and tenancy changes, mutual exchanges and succession requests.
• Carry out estate inspections and address environmental issues.
• Recover rent arrears and assess affordability for tenants.
• Prepare and serve legal notices and attend court where required.
• Provide advice, guidance and safeguarding support to tenants and leaseholders.

Skills

Housing Management

Tenancy Management

Rent Arrears Recovery

Estate Management

Housing Legislation

Anti-Social Behaviour Procedures

Possession Proceedings

Communication Skills

Education

Degree or higher-level housing qualification

CIH Qualification or Membership

Job description

Civic Recruitment Limited is recruiting for a Housing Officer on a 3-month contract with a local authority. The role delivers front-line housing management services to council tenants and leaseholders, focusing on customer service, tenancy management and income collection.

The postholder will manage tenancies, conduct inspections, recover rent arrears and work with partner agencies to sustain tenancies. A UK driving licence is essential.