Field Based HSS Coordinator- Bexar County, TX

UnitedHealthcare; San Antonio (TX); Hybrid; USD 68,770,000 - 123,213,000; Full time

Job summary

UnitedHealthcare is seeking a Field Based HSS Coordinator in the San Antonio area to support an Integrated Care Model by advocating for the best possible care for members and ensuring needed services are in place.

This field-based role operates from a Home-Based office with a Hybrid schedule, requiring up to 75% travel within the assigned area to visit Medicaid members in homes, facilities, or community settings.

Qualifications

• High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role
• Associate's degree with 3+ years of clinical experience
• Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience
• CHW certification with 3+ years of clinical experience
• Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
• Access to reliable transportation and the ability to travel up to 75% of the time in this assigned area to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
• High speed internet in place of residence

Responsibilities

• Complete face‑to‑face assessments in members' homes to address unmet needs.
• Travel up to 75% of the time, including travel up to 100 miles from the assigned work location, to meet business needs.
• Meet documentation and turnaround times based on state contractual requirements.
• Time management and organizational skills.
• Coordinating members' services.
• Ability to create, edit, save and send documents, spreadsheets and emails.
• Reside within commutable distance of assigned duties.
• Works on Service Plan.

Skills

Microsoft Office proficiency

Reliable transportation

High speed internet

Time management

Education

High School Diploma/GED (or higher)

Associate's degree

Unrestricted LPN/LVN license (TX)

CHW certification

Tools

Microsoft Office

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start

Caring. Connecting. Growing together.

In this Field Based HSS Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.

This is a Field Based position with a Home-Based office.

If you reside within 100 miles from Bexar County, TX, you will have the flexibility to work a Hybrid/Field schedule as you take on some tough challenges.

Primary Responsibilities

• Complete face‑to‑face assessments in members' homes to address unmet needs.
• Travel up to 75% of the time, including travel up to 100 miles from the assigned work location, to meet business needs.
• Meet documentation and turnaround times based on state contractual requirements.
• Time management and organizational skills.
• Coordinating members' services.
• Ability to create, edit, save and send documents, spreadsheets and emails.
• Reside within commutable distance of assigned duties.
• Works on Service Plan.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

Must possess one of the following:

• High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role
• Associate's degree with 3+ years of clinical experience
• Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience
• CHW certification with 3+ years of clinical experience
• Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
• Access to reliable transportation and the ability to travel up to 75% of the time in this 'assigned area' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
• High speed internet in place of residence

Preferred Qualifications

• LVN/LPN License in state of Texas
• Ability to create, edit, save and send documents, spreadsheets and emails
• Reside within commutable distance of assigned duties
• Works on Service Plan
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone‑of every race, gender, sexuality, age, location, and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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