Field Based ECF Choices Support Coordinator - Davidson and Williamson Counties TN

UnitedHealthcare; Nashville (TN); Remote; Full time

Job summary

A leading healthcare company is seeking a Support Coordinator to manage members in the Employment and Community First CHOICES program. This role involves conducting assessments, developing care plans, and collaborating with various stakeholders to improve care quality. Ideal candidates will have experience in health services and a degree in a related field. The position offers flexibility with remote work options for Tennessee residents.

Benefits

Competitive pay

Comprehensive benefits

Paid Time Off

401(k)

Education reimbursement

Qualifications

• 3+ years of experience in health or human services.
• Experience serving individuals with disabilities.

Responsibilities

• Conduct assessments of members’ needs.
• Develop and implement person-centered care plans.
• Collaborate with care teams and community resources.

Skills

Communication

Team Collaboration

Problem Solving

Education

Degree in health, human services, or behavioral health

Tools

MS Office

Job description

At UnitedHealthcare, we're dedicated to simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. Your work here impacts millions of lives positively. Join us to build a more responsive, affordable, and equitable healthcare system. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Position Overview:

The ECF CHOICES Support Coordinator manages members enrolled in the Employment and Community First CHOICES program, focusing on supporting members with intellectual or developmental disabilities. Responsibilities include addressing medical, behavioral, and socioeconomic needs to promote appropriate service utilization and improve care quality.

This is a home-based role with field responsibilities approximately 50-75% of the time, traveling within Sumner, Wilson, Cannon, and Davidson counties. Remote work is flexible for Tennessee residents.

Primary Responsibilities:

1. Conduct face-to-face or telephonic assessments of members’ medical, behavioral, functional, cultural, and social needs.
2. Develop and implement person-centered care plans to manage health conditions, promote wellness, and address social determinants of health.
3. Create individualized care plans with goals and interventions aligned with the member’s readiness to change.
4. Collaborate with care teams, providers, and community resources to execute care plans.
5. Provide referrals and linkages to internal and community-based services, including housing, pharmacy, peer support, and healthcare providers.

Benefits of Working with UnitedHealth Group:

• Competitive pay, comprehensive benefits, performance rewards, and development opportunities.
• Paid Time Off, holidays, medical, dental, vision, life insurance, disability coverage, 401(k), employee stock purchase, education reimbursement, and various discounts.
• Additional information available at: http://uhg.hr/uhgbenefits.

Required Qualifications:

• Degree in health, human services, or behavioral health (e.g., Social Work, Nursing, Psychology, Counseling) plus 3+ years of experience, or current unrestricted licensure as a Social Worker, or LPN with 5+ years of experience.
• At least 2 years of experience serving individuals with disabilities.
• At least 1 year of experience working with community providers and addressing social determinants of health.
• Proficiency with MS Office and reliable transportation for local travel.

Preferred Qualifications:

• Community case management experience for individuals with complex needs.
• Training or certification in motivational interviewing, trauma-informed care, or person-centered care.
• Experience with team-based care and co-occurring disorders.
• Background in managed care.

*Remote employees must adhere to UnitedHealth Group's Telecommuter Policy.

The hourly pay range is $28.61 to $56.06, depending on factors such as location, education, and experience. Benefits and incentives are available subject to eligibility. Our mission is to help people live healthier lives and ensure equitable care for all, addressing disparities and promoting health outcomes.

UnitedHealth Group is an Equal Opportunity Employer and a drug-free workplace, requiring pre-employment drug testing.