Field-Based Community Energy Navigator

Groundswell, Inc.; Atlanta (GA); On-site; USD 28,000 - 34,000; Part time

Job summary

Groundswell, Inc. is seeking a Part-time Community Power Navigator to support enrollment, education, and project delivery for energy efficiency programs across Metro Atlanta and surrounding communities.

The role focuses on customer experience, data management in Gratava, and coordinating with contractors and program teams. The ideal candidate will be organized, customer-focused, and capable of working in the field with travel in the metro area.

Qualifications

• High School Diploma or GED.
• 1–2 years in community engagement or related fields.
• Experience with Salesforce or similar CRM systems.
• Strong communication and organizational skills.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Conduct in-person client engagement to support enrollment in program and educate aligned with Groundswell's mission.
• Communicate residential energy efficiency offerings and help clients with the application and documents.
• Maintain client communication and education to support participation and completion.
• Build relationships with local stakeholders (cities and counties in GA, Georgia Power, community leaders).
• Deliver NPS surveys after repairs and upgrades.
• Provide on-site support for local engagement events.

Skills

Customer engagement

Project coordination

Data management

Communication

Multitasking

Education

High School Diploma/ GED

Tools

Salesforce

Job description

Groundswell, Inc. is seeking a Part-time Community Power Navigator to support enrollment, education, and project delivery for energy efficiency programs across Metro Atlanta and surrounding communities.

The role focuses on customer experience, data management in Gratava, and coordinating with contractors and program teams. The ideal candidate will be organized, customer-focused, and capable of working in the field with travel in the metro area.