Field-Based Case Manager – Mental Health & Housing

Mental Health Systems; Santee (CA); On-site; USD 62,000 - 78,000; Full time

Job summary

TURN is seeking a dedicated behavioral health professional to provide case management, crisis intervention, and comprehensive support across medical, educational, social, and housing resources. The role involves coordinating referrals, advocating for clients, and ensuring whole-person care in collaboration with ACT and ICM teams.

The ideal candidate holds a Master’s degree (or equivalent), experience in social services, and familiarity with mental health or substance use services; bilingual

Qualifications

• Master's degree or bachelor's degree with four years of experience in social services.
• SUD CM certification from a recognized board is preferred and registration required; TB test and CPR/First Aid certification upon hire.
• Housing experience: two years with an AA in social service or related field or high school diploma with 5 years of experience.
• CA driver's license and current auto insurance required.
• Experience with mental health and/or substance use disorder services preferred.
• Cultural competency understood; bilingual preferred.
• Experience with Microsoft Office and EHR software preferred.

Responsibilities

• Provide case management with crisis intervention, discharge planning, group and individual work, and counseling.
• Complete accurate documentation and meet minimum billable requirements if contractually required.
• Facilitate placement and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client care and participate in program meetings.
• Collaborate with ACT team members and Program Manager for smooth transitions between ACT and ICM levels of care.

Skills

Cultural competency

Bilingual

Education

Master's degree

Bachelor's degree with 4 years experience

Tools

Microsoft Office

EHR software

Job description

TURN is seeking a dedicated behavioral health professional to provide case management, crisis intervention, and comprehensive support across medical, educational, social, and housing resources. The role involves coordinating referrals, advocating for clients, and ensuring whole-person care in collaboration with ACT and ICM teams.

The ideal candidate holds a Master’s degree (or equivalent), experience in social services, and familiarity with mental health or substance use services; bilingual