Field-Based Cardiac Rhythm CRM Specialist

Abbott; New York (NY); On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott in Buffalo, NY seeks a CRM Product Support Specialist in Cardiac Rhythm Management to provide engineering, sales, educational and clinical support for CRM products.

You will respond to field inquiries from physicians, healthcare professionals and sales staff, delivering comprehensive product knowledge, training and regional coverage while partnering with engineers and vendors to solve complex clinical problems.

Qualifications

• Bachelor’s degree in Biomedical Engineering or related healthcare field.
• 4+ years of related experience or a cardiac training program certification.
• CRM product certifications.
• Knowledge of cardiology, electro-physiology, and cardiac procedures.

Responsibilities

• Acts as a senior clinical interface between the medical community and the business.
• Builds and sustains credible relationships with customers and shares product expertise.
• Provides engineering, sales, education, and clinical support for CRM products on field inquiries.
• Develops and facilitates trainings on CRM products for healthcare professionals.
• Provides back-up sales support, regional training seminars, and assists in clinical studies.

Skills

Biomedical engineering

CRM product knowledge

Cardiology knowledge

Communication skills

Independent work

Presentation skills

Education

Bachelor’s degree in Biomedical Engineering

Tools

Microsoft Office

Job description

Abbott in Buffalo, NY seeks a CRM Product Support Specialist in Cardiac Rhythm Management to provide engineering, sales, educational and clinical support for CRM products.

You will respond to field inquiries from physicians, healthcare professionals and sales staff, delivering comprehensive product knowledge, training and regional coverage while partnering with engineers and vendors to solve complex clinical problems.