Field Automation Engineer

Bioyond Robotics; Waltham (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Bioyond Robotics seeks a scientifically trained Field Applications & Automation Engineer to grow our U.S. business. You will partner with scientists, automation groups, and commercial teams to translate complex workflows into practical automation solutions, from pre-sales demos to post-install optimization.

The role requires hands-on lab automation experience, strong communication, and travel 40–60%. You will design integrated systems using Bioyond robots and third-party instruments, delivering

Qualifications

• Degree in molecular biology, biochemistry, biotechnology, bioengineering, or related science.
• 4+ years in laboratory automation, field applications, or equivalent customer-facing role.
• Hands-on with liquid handlers, robotics, integrated workcells, or high-throughput instruments.
• Depth in multi-omics workflows or biologics development and manufacturing.
• Ability to translate manual protocols into automated, scalable workflows.
• Experience developing or optimizing automated methods and scripts.
• Strong troubleshooting across methods, hardware, software, and scheduling.
• Excellent customer-facing communication and relationship management.

Responsibilities

• Lead discovery meetings with researchers across multi-omics, process development, and QC groups.
• Document current and future workflows: samples, volumes, formats, throughput, timing, dependencies.
• Translate workflows into user requirements, system configurations, proposals, and SOOs.
• Design integrated solutions using Bioyond robots, storage, scheduling software, and third-party instruments.
• Support multi-omics workflows: extraction, NGS, methylation, proteomics, metabolomics, library prep, and related prep.
• Support biologics development and manufacturing workflows across production, MSAT, analytical development, and QC.
• Develop, test, and optimize automated methods: deck layouts, pipetting, scheduling logic, robot movements, error handling.
• Assist pre-sales with technical presentations, ROI discussions, and feasibility studies.
• Partner with sales to ensure credible, achievable technical solutions.
• Support FAT/SAT, commissioning, method transfer, training, and post-install optimization.
• Troubleshoot application, software, and workflow issues with field/service teams.
• Create protocols, SOPs, training materials, workflow diagrams, and technical reports.
• Capture and relay customer feedback to product/engineering teams.
• Represent Bioyond at customer workshops, conferences, and demonstrations.

Skills

Scientific communication

Customer liaison

Workflow discovery

Problem solving

Field collaboration

Education

Bachelor's, Master's, or Doctoral in life sciences or related field

Tools

Automated liquid handlers

Laboratory robotics

Laboratory software/scheduling tools

Third-party instruments integration

Job description

Bioyond Robotics is advancing laboratory automation through intelligent robotics, liquid handling, integrated workstations, scheduling software, and AI-enabled systems. Our platforms are designed to help scientific research, biopharmaceutical, clinical, and analytical laboratories improve throughput, reproducibility, consistency, and unattended operation. Bioyond solutions support applications including NGS, methylation analysis, proteomics, metabolomics, nucleic acid and protein extraction and purification, qPCR, ELISA, drug screening, cell culture, and other complex laboratory workflows.

About the Role

About Bioyond Robotics

Bioyond Robotics is advancing laboratory automation through intelligent robotics, liquid handling, integrated workstations, scheduling software, and AI-enabled systems. Our platforms are designed to help scientific research, biopharmaceutical, clinical, and analytical laboratories improve throughput, reproducibility, consistency, and unattended operation. Bioyond solutions support applications including NGS, methylation analysis, proteomics, metabolomics, nucleic acid and protein extraction and purification, qPCR, ELISA, drug screening, cell culture, and other complex laboratory workflows.

About the Role

About Bioyond Robotics

Bioyond Robotics is advancing laboratory automation through intelligent robotics, liquid handling, integrated workstations, scheduling software, and AI-enabled systems. Our platforms are designed to help scientific research, biopharmaceutical, clinical, and analytical laboratories improve throughput, reproducibility, consistency, and unattended operation. Bioyond solutions support applications including NGS, methylation analysis, proteomics, metabolomics, nucleic acid and protein extraction and purification, qPCR, ELISA, drug screening, cell culture, and other complex laboratory workflows.

About the Role

Bioyond Robotics is seeking a scientifically trained Field Applications & Automation Engineer to support the growth of our U.S. business.

This individual will serve as the primary scientific and technical partner to customers throughout the pre-sales and post-sales lifecycle. The role will work closely with scientists, automation groups, process-development teams, manufacturing and production organizations, analytical-development groups, QC laboratories, and commercial teams to understand complex workflows and translate them into practical automation solutions.

The successful candidate will combine a strong life-science background with hands-on laboratory automation experience. They must be comfortable moving between scientific workflow discussions, technical solution design, customer demonstrations, method development, integrated-system implementation, and post-installation application support.

What You Will Do

• Lead scientific and technical discovery meetings with customers in research, multi-omics, process development, manufacturing, MSAT, analytical development, QC, and laboratory automation organizations.
• Document current-state and future-state workflows, including sample types, liquid volumes, plate and consumable formats, throughput requirements, process timing, dependencies, critical quality requirements, data flows, and operator interactions.
• Translate customer workflows into user requirements, automation concepts, system configurations, technical proposals, statements of work, and acceptance criteria.
• Design integrated solutions using Bioyond liquid-handling robots, material-handling robots, plate storage, scheduling and control software, and third-party laboratory instruments.
• Evaluate and support multi-omics workflows such as nucleic acid extraction, normalization, PCR and qPCR setup, NGS library preparation, methylation workflows, transcriptomics, proteomics, metabolomics, mass-spectrometry sample preparation, and related high-throughput sample-preparation processes.
• Support biologics development and manufacturing workflows used by production, process development, MSAT, analytical development, and QC groups. Relevant workflows may include cell-line development, clone screening, media and feed preparation, upstream process-development sampling, downstream purification sample preparation, buffer preparation, protein purification, ELISA, titer analysis, protein concentration, chromatography sample preparation, and other at-line or offline analytical workflows.
• Develop, configure, test, and optimize automated methods, including deck layouts, liquid classes, pipetting parameters, scheduling logic, robotic movements, device integrations, error-recovery routines, and unattended operation.
• Support pre-sales activities including technical presentations, workflow consultations, instrument demonstrations, feasibility studies, proofs of concept, RFP responses, site assessments, technical proposal development, and customer-facing ROI discussions.
• Partner with sales to establish technical credibility, identify customer risks and requirements, and ensure proposed solutions are both scientifically appropriate and operationally achievable.
• Support Factory Acceptance Testing and Site Acceptance Testing, application commissioning, method transfer, customer training, workflow validation, and post-installation optimization.
• Troubleshoot application, software, consumable, liquid-handling, scheduling, and workflow-related issues, collaborating with the Field Service Engineer and Bioyond's global engineering and applications teams when necessary.
• Create and maintain protocols, application documentation, SOPs, training materials, workflow diagrams, technical reports, application notes, and reusable solution templates.
• Capture customer feedback and field requirements and communicate them to product management, engineering, software, and applications-development teams.
• Represent Bioyond at customer workshops, conferences, industry events, demonstrations, and technical seminars.

Required Qualifications

• Bachelor's, master's, or doctoral degree in molecular biology, biochemistry, biotechnology, bioengineering, chemical engineering, biological engineering, pharmaceutical sciences, or a related scientific discipline.
• At least four years of relevant experience in laboratory automation, field applications, assay development, process development, scientific instrumentation, or an equivalent customer-facing technical role.
• Hands-on experience with automated liquid handlers, laboratory robotics, integrated workcells, or high-throughput scientific instrumentation.
• Demonstrated scientific depth in at least one of the following areas, with practical working knowledge of the other: multi-omics and molecular workflows, including genomics, transcriptomics, proteomics, metabolomics, NGS, PCR/qPCR, or sample preparation; or biologics development and manufacturing workflows, including upstream process development, downstream processing, analytical development, QC, production, or MSAT.
• Ability to understand a manual scientific protocol and convert it into an automated, scalable, reproducible workflow.
• Experience developing or optimizing automated methods, protocols, scripts, or instrument programs.
• Strong troubleshooting skills across scientific methods, liquid handling, consumables, hardware, software, scheduling, and integrated workflows.
• Strong customer-facing communication, presentation, training, and relationship-management skills.
• Ability to work independently in a field-based environment while collaborating effectively across global commercial, engineering, applications, service, and product teams.
• Willingness and ability to travel approximately 40%-60%, sometimes on short notice.

Preferred Qualifications

• Experience with platforms from Hamilton, Tecan, Beckman Coulter, Agilent, HighRes Biosolutions, Biosero, Opentrons, Thermo Fisher Scientific, or comparable laboratory-automation providers.
• Experience integrating centrifuges, incubators, plate readers, washers, sealers, peelers, thermocyclers, analytical instruments, barcode readers, robotic arms, and other third-party devices.
• Familiarity with Python, C#, Visual Basic, SQL, APIs, device drivers, or laboratory scheduling and orchestration software.
• Experience with LIMS, ELN, laboratory informatics, data integrity, and instrument-to-software integrations.
• Familiarity with GxP environments, design controls, change control, 21 CFR Part 11, computer-system validation, IQ/OQ/PQ, FAT/SAT, and regulated laboratory documentation.
• Experience supporting technical sales of capital equipment, custom automation, or integrated laboratory systems.
• Experience working in a growing organization where processes, documentation, and local support infrastructure are still being established.