Field Auto Claims Adjuster – Damages & Settlements

National General; Detroit (MI); On-site; USD 39,000 - 59,000; Full time

Job summary

National General is seeking a field adjuster in Wayne County, Michigan. The role focuses on creating or auditing comprehensive damage estimates for auto or specialty lines, with travel within the Detroit area and collaboration across multiple lines.

The position emphasizes accurate estimation, understanding policy content, and negotiating settlements while maintaining fair claims practices. Training and mentoring responsibilities may be involved, with no supervisory duties.

Qualifications

• Strong estimating fundamentals to create or audit 1st and 3rd party material damage estimates.
• Deep understanding of policy types written by the company.
• Negotiates settlements, makes payments and documents activities across complex files.
• Evaluates settlement options with regulatory and fair claims practices in mind.
• Builds relationships with internal and external customers across lines.

Responsibilities

• Create or audit damages estimates for 1st/3rd party material damage losses.
• Mentor and train staff, provide technical guidance on claims.
• Travel within Detroit area; local candidate preferred.
• No supervisory duties or managerial responsibilities.

Skills

Estimating fundamentals

Negotiation

Policy knowledge

Customer relationships

Travel readiness

Job description

National General is seeking a field adjuster in Wayne County, Michigan. The role focuses on creating or auditing comprehensive damage estimates for auto or specialty lines, with travel within the Detroit area and collaboration across multiple lines.

The position emphasizes accurate estimation, understanding policy content, and negotiating settlements while maintaining fair claims practices. Training and mentoring responsibilities may be involved, with no supervisory duties.