Field Assessor - Homecare

All-Ways-Caring-Homecare; Greeneville (TN); On-site; USD 25,000 - 26,000; Full time

Job summary

All Ways Caring HomeCare in the United States seeks a qualified CNA with home care experience to assess needs in the Person Served's home, schedule timely visits, and coordinate care with the Coordinator and Program Director.

The role emphasizes client interaction, accurate documentation, and strong communication with care teams to ensure quality services and continuous support at home.

Qualifications

• High School Diploma; two years supervisory experience or 1 year supervisory experience with one year of college. Bachelor’s degree preferred
• Valid driver’s license with a satisfactory driving record and vehicle insurance
• Excellent customer service and communication skills; must function well under pressure and manage information
• Direct care and supervisory experience with disadvantaged populations
• Knowledge and skilled in Information Systems

Responsibilities

• Routinely schedules Home Visits per company/contract specifications
• Completes all necessary documentation for Home Visits per contract
• Assist Person Served with any issues or questions relayed during Home Visit
• Reports issues, concerns and problems to Coordinator and Program Director
• Enter Home Visit update information in correct systems
• Document and track all Home Visit contact information with Person Served
• Maintains ongoing communication with Persons Served, Coordinators and Program Director
• Cooperates in external/internal investigations as requested
• Other duties as assigned

Skills

Customer service

Communication

Decision making

Information systems

Education

High School Diploma; supervisory experience

Job description

Our Company

All Ways Caring HomeCare

Overview

Responsible to meet with Persons Served/Family in their homes to evaluate and assess the needs of the Person Served. Schedule timely follow up visits to ensure provision of services by the assigned Direct Support Professional. Bring and complete all necessary paperwork to the home visit with the Person Served. Relay Person Served information to the Coordinator and the Support Services Manager. This role is ideal for a Certified Nursing Assistant (CNA) with home care experience who enjoys client interaction, assessment, and care coordination.

External Job Description

• Routinely schedules Home Visits per company/contract specifications
• Completes all necessary documentation for Home Visits per specified contract
• Assist Person Served with any issues or questions relayed during Home Visit
• Reports issues, concerns and problems to Coordinator and Program Director
• Enter Home Visit update information in correct systems
• Document and track all Home Visit contact information with Person Served
• Maintains on going communication with Persons Served, Coordinators and Program Director
• Support Coordinators when requested by Supervisor
• Reports significant/major incidents or accidents
• Cooperates in external/internal investigations as requested
• Other duties as assigned

Qualifications

• High School Diploma; two years supervisory experience or 1 year supervisory experience with one year of college. Bachelors degree preferred
• Valid drivers license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier. Valid vehicle registration and insurance
• Excellent customer service and communication skills; must be able to function well under pressure, make decisions quickly, and manage a large amount of information
• Must have direct care and supervisory experience working with disadvantaged populations
• Knowledge and skilled in Information Systems
• Skilled at assisting others and accepting direction. Must never have been shown by credible evidence (for example, a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually assaulted, exploited, or deprived any person or to have subjected any person to serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect at the time of application

About our Line of Business

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Additional Job Information

Preferred Qualifications

• Current Certified Nursing Assistant (CNA) certification

• Prior home care, home health, or clinical experience

• Experience conducting client intakes or assessments

Salary Range

USD $18.00 - $19.00 / Hour