Field Appraiser - Greater Dayton, OH Area

Ally Financial; United States; Remote; USD 64,000 - 78,000; Full time

Job summary

A leading financial services company is seeking a Field Appraiser in Dayton, OH, to evaluate and adjust claims related to physical damage. The ideal candidate has a high school diploma and at least a year of experience in mechanical diagnostics. Responsibilities include preparing estimates, managing claims, and ensuring customer satisfaction. Competitive base pay and comprehensive benefits offered.

Benefits

20 paid time off days

401K with matching contributions

Flexible health insurance options

Paid parental and caregiver leave

Employee Assistance Program

Qualifications

• 1+ year experience in mechanical diagnostics and/or assessment of physical damage required.
• Skilled technician in a hands-on environment preferred.

Responsibilities

• Prepare estimates and reach agreed prices for repairs on insured and claimant vehicles.
• Handle catastrophe losses as directed by claim management.
• Initiate the total loss handling process for conclusion by the Claim Offices.
• Handle Additional Repair Orders (AROs) and special assignments for the Claim Offices.

Skills

Mechanical diagnostics

Customer service experience

Knowledge of Microsoft Office Programs

Education

HS Diploma or equivalent

Job description

Ally Financial is seeking a Field Appraiser to evaluate and adjust physical damage and mechanical claims within an assigned territory. The candidate must reside in the greater Dayton, OH area and be able to travel locally to support the territory.

The Field Appraiser is responsible for preparing estimates and reaching agreed prices for repairs on insured and claimant vehicles, handling catastrophe losses, initiating the total loss handling process, and handling Additional Repair Orders (AROs) and special assignments.

The Work Itself

• Prepare estimates and reach agreed prices for repairs on insured and claimant vehicles.
• Handle catastrophe losses as directed by claim management.
• Initiate the total loss handling process for conclusion by the Claim Offices.
• Handle Additional Repair Orders (AROs) and special assignments for the Claim Offices.
• Assist in other geographic locations at the direction of claim management.
• Participate in training, educational activities, regulatory compliance awareness and maintain appropriate licensing and continuing education requirements.
• May handle sale of salvage and subrogation investigation as assigned by the Claim Office.

The Skills You Bring

• HS Diploma or equivalent required; education may be used as a proxy for experience.
• 1+ year experience in mechanical diagnostics and/or assessment of physical damage is required.
• Perform technical tasks required to support ongoing business operations.
• Skilled technician in a hands-on environment, often highly specialized, preferred.
• Knowledge of Microsoft Office Programs required.
• Customer service experience preferred.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family.

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program and subsidized and discounted Weight Watchers program.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities.

Base Pay Range: $64,480 - $78,000 USD