Field Applications Scientist – Northeast/Mid-Atlantic

Unchained Labs; United States; On-site; USD 110,000 - 135,000; Full time

Job summary

Unchained Labs is hiring a Field Application Scientist for the Northeast/Mid-Atlantic region. The role emphasizes pre-sales demonstrations, expert knowledge of product lines, and collaboration with the marketing and support teams.

You will install, QC instruments and train customers and distributors while maintaining strong customer relations. The successful candidate will have an MS in Biochemistry or Biophysical sciences (PhD preferred), 5+ years in related biotech roles, and the ability to

Qualifications

• MS degree in Biochemistry or Biophysical sciences or a related scientific field; PhD preferred.
• Experience in biotech industry roles particularly in customer support or FAS.
• Experience teaching or training others.
• Able to lift 40 pounds.
• Ability to travel up to 70% overnight across Northeast, Mid-Atlantic, Midwest and East Canada.

Responsibilities

• Support the Unchained Labs Analytics.
• Conduct pre-sales technical presentations and seminars.
• Plan and execute demonstrations of Unchained Labs analytical instruments.
• Maintain an expert-level knowledge of the Unchained Labs product line.
• Install, QC instruments, and train new customers, new hires and distributors.
• Provide front-line technical support and work with internal escalation teams as needed.
• Keep CRM system up to date with customer notes and issues.
• Maintain positive customer relations.
• Help Marketing department with localization of marketing activities and materials.
• Willingness to work with and support the team located across the U.S. or other regions.
• Assist with maintenance of the Boston lab.

Skills

Biochemistry

Biophysical sciences

Protein stability

Formulations screening

Biologics

Viral vectors

Lipid nanoparticles

Laboratory techniques

Fluorescence

UV-Vis

DSC

DLS

SLS

ITC

DSF

Biological assays

Training

Education

MS degree in Biochemistry or Biophysical sciences

PhD preferred

Job description

Unchained Labs is hiring a Field Application Scientist for the Northeast/Mid-Atlantic region. The role emphasizes pre-sales demonstrations, expert knowledge of product lines, and collaboration with the marketing and support teams.

You will install, QC instruments and train customers and distributors while maintaining strong customer relations. The successful candidate will have an MS in Biochemistry or Biophysical sciences (PhD preferred), 5+ years in related biotech roles, and the ability to