Field Applications Engineer - Taylor, TX

Socket.dev; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

ASML is seeking a qualified engineer to lead development and support of HMI e-Beam Inspection (EBI) solutions at a Texas customer site, with onboarding possible in CA or OR. You will enable yield improvement by optimizing EBI performance and driving feature delivery.

The role requires deep SEM inspection experience, strong data analysis, and the ability to work with customers and cross-functional teams to meet their requirements and deliver tool configurations and demonstrations.

Qualifications

• Bachelor's degree in Physics or Engineering and at least 3 years in SEM inspection.
• Experience defining market needs from customer insights and product knowledge.
• Ability to analyze data and prepare experiment summaries.
• Experience with customer-facing roles and cross-functional collaboration.

Responsibilities

• Ensure application excellence for installed base including recipe setup and maintenance.
• Lead NPI engagements and demonstrations at customer sites.
• Support H2H execution at customer site; drive knowledge sharing.
• Create and share best-known-methods (BKM) library.
• Collect and analyze use cases from customers.
• Prepare and execute EBI at customer site.
• Collaborate with account teams to define customer-centric packages.
• Demonstrate technical leadership through training and presentations.
• Drive project collaboration to meet customer requirements and tool configuration.

Skills

Customer focus

Data interpretation

Communication

Team player

Self-driven

Education

Bachelor degree in Physics or Engineering

Tools

Software tools

Job description

Introduction to the job

This position is to lead the effort in developing and supporting HMI e-Beam Inspection (EBI) solution at a customer site in Texas. Onboarding may occur in San Jose, California or Hillsboro, Oregon before locating to customer site. The person filling this position will be a key driver to enable EBI solution for yield improvement.

Role and responsibilities

• Responsible for application excellence of installed base, including Drive sufficient (high) utilization; Recipe setup and recipe maintenance; Use case development; Maintain tool-to-tool matching; Drive bug fix and new feature through SO system; Handle emergency service calls as required; Provide application training to customer (not overall official training)
• Responsible for NPI engagement: demo at HMI and evaluation at customer site
• Responsible for H2H execution (installed base and NPI) at customer site
• Responsible for BKM creation and knowledge sharing (BKM library)
• Responsible for use case collection and analysis (Part of customer intelligence)
• Prepare and execute EBI at customer site
• Work with account teams and marketing organizations to define the package that meets customers’ requirements.
• Demonstrate technical leadership through problem solving, training and presentation.
• Own project collaboration and drive technical engagement with the goal of meeting customer requirements and achieve tool-of-record configuration.

Education and experience

• Bachelor degree in Physics or Engineering.
• Minimum 3 years of SEM inspection experience especially on voltage-contrast use case.
• Experience in defining market needs based on deep understanding of customers, applications and products
• Experience working with internal and external customers, understanding requirements and developing solutions
• Capable of detailed Data Analysis and creation of experiment summary presentation
• Design of Experiments creation for various use cases and sharing of results internally or to a customer
• Knowledge/hands-on experience with software/technical tools

Skills

• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Ability to establish and maintain cooperative working relationships with co-workers and customer.
• Work according to a strict set of procedures within the provided timelines.
• Capability to lead team and co-work with related teams
• Motivated, pro-active, self-driven and flexible
• Good coordination skills and communications skills
• Good team player and committed to the success of ASML

Other information

• Prolong sitting and working at tool four hours or longer inside fab is frequently needed.
• Must be willing and able to travel up to 15%.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to [e-mail] to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.