Field Applications Engineer - Taylor, TX

ASML; Austin (TX); Vor Ort; USD 110.000 - 170.000; Vollzeit

Zusammenfassung

ASML Holding is seeking a capable professional to lead the development and support of HMI e-Beam Inspection (EBI) solutions at a customer site in Texas. Onboarding may occur in San Jose, CA or Hillsboro, OR before moving to the customer site.

You will drive EBI solution enablement for yield improvement and demonstrate technical leadership. You will own installed-base excellence, engage in NPI activities, and collaborate with account teams to tailor packages that meet customer requirements, while

Qualifikationen

• Bachelor degree in Physics or Engineering.
• Minimum 3 years of SEM inspection experience, especially voltage-contrast use cases.
• Experience deriving market needs from customers, applications, and products.
• Strong data analysis and experiment presentation skills.

Aufgaben

• Lead development and support of HMI e-Beam Inspection (EBI) solutions at a customer site in Texas.
• Provide application excellence for installed base, including training and bug/feature drives.
• Engage in NPI: demos at HMI and customer site evaluations.
• Collaborate with account teams to define customer packages meeting requirements.
• Demonstrate leadership through problem solving, training, and presentations.
• Drive collaboration and engagement with related teams to meet customer needs.

Kenntnisse

Data analysis

Experiment design

Cross-functional collaboration

Communication

Problem solving

Teamwork

Ausbildung

Bachelor degree in Physics or Engineering

Tools

Software tools

Jobbeschreibung

Introduction to the job

This position is to lead the effort in developing and supporting HMI e-Beam Inspection (EBI) solution at a customer site in Texas. Onboarding may occur in San Jose, California or Hillsboro, Oregon before locating to customer site. The person filling this position will be a key driver to enable EBI solution for yield improvement.

Role and responsibilities

• Responsible for application excellence of installed base, including Drive sufficient (high) utilization; Recipe setup and recipe maintenance; Use case development; Maintain tool-to-tool matching; Drive bug fix and new feature through SO system; Handle emergency service calls as required; Provide application training to customer (not overall official training)
• Responsible for NPI engagement: demo at HMI and evaluation at customer site
• Responsible for H2H execution (installed base and NPI) at customer site
• Responsible for BKM creation and knowledge sharing (BKM library)
• Responsible for use case collection and analysis (Part of customer intelligence)
• Prepare and execute EBI at customer site
• Work with account teams and marketing organizations to define the package that meets customers’ requirements.
• Demonstrate technical leadership through problem solving, training and presentation.
• Own project collaboration and drive technical engagement with the goal of meeting customer requirements and achieve tool-of-record configuration.

Education and experience

• Bachelor degree in Physics or Engineering.
• Minimum 3 years of SEM inspection experience especially on voltage-contrast use case.
• Experience in defining market needs based on deep understanding of customers, applications and products
• Experience working with internal and external customers, understanding requirements and developing solutions
• Capable of detailed Data Analysis and creation of experiment summary presentation
• Design of Experiments creation for various use cases and sharing of results internally or to a customer
• Knowledge/hands-on experience with software/technical tools

Skills

• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Ability to establish and maintain cooperative working relationships with co-workers and customer.
• Work according to a strict set of procedures within the provided timelines.
• Capability to lead team and co-work with related teams
• Motivated, pro-active, self-driven and flexible
• Good coordination skills and communications skills
• Good team player and committed to the success of ASML

Other information

• Prolong sitting and working at tool four hours or longer inside fab is frequently needed.
• Must be willing and able to travel up to 15%.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.