Field Applications Engineer - ROR H/F

RADIALL S.A.; Tualatin (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

RADIALL S.A. in Oregon is seeking a Field Applications Engineer to serve as the primary technical interface between customers and Design engineering, operations, and sales teams.

You will provide technical leadership for passive fiber optic interconnect solutions for aerospace, defense, datacenter, medical, and other markets, collaborating with Business Development and Engineering to drive design-in activities and long-term customer success.

Qualifications

• 3+ years supporting fiber optic interconnects or passive optical assemblies.
• Experience with MPO/MTP connectivity and fiber types.
• Ability to present to customers and discuss technical topics.
• Collaborates with design, manufacturing, and quality teams.

Responsibilities

• Develop trusted technical relationships with customer teams.
• Recommend passive optical assemblies and MPO/MTP solutions.
• Support design reviews, loss budgets, routing, and qualification.
• Provide application support from concept to sustainment.
• Prepare proposals, specs, and white papers.
• Deliver customer presentations and technical training.
• Assist root-cause investigations on loss, contamination, and polishing.
• Collaborate with engineering, quality, operations, and sales to resolve issues.
• Identify new product opportunities in passive optical technologies.
• Travel to customer sites as required.

Skills

Customer relations

Presentation skills

Problem solving

Project management

Education

Bachelor's Degree in Engineering

Tools

MPO/MTP testing

Connector inspection

Optical testing

Environmental qualification

Job description

Overview

REALIZE YOUR TALENT

As a Field Applications Engineer, you serve as the primary technical interface between customers and Design engineering, operations, and sales teams. You provide technical leadership for passive fiber optic interconnect solutions including cable assemblies, MPO/MTP systems, ruggedized assemblies, custom harnesses, optical backplanes, and other passive optical products for aerospace, defense, datacenter, medical, industrial, and telecommunications markets. Working closely with Business Development and Engineering, you support design-in activities, product selection, qualification, manufacturing readiness, and long-term customer success while ensuring solutions meet performance, reliability, and manufacturability requirements.

Responsibilities

• Develop trusted technical relationships with customer engineering, manufacturing, quality, and supply chain teams.

• Recommend passive optical assemblies, cable assemblies, MPO/MTP solutions, termini, harnesses, and custom fiber optic interconnects based on application requirements.

• Support design reviews, optical loss budgets, connector selection, routing, environmental qualification, and manufacturing considerations.

• Provide application support throughout concept, prototype, qualification, production, and sustainment.

• Prepare technical proposals, specifications, compliance matrices, qualification plans, white papers, and application notes.

• Deliver customer presentations, product demonstrations, and technical training.

• Support root-cause investigations involving insertion loss, return loss, end-face quality, contamination, polishing, and assembly processes.

• Collaborate with engineering, quality, operations, and sales to resolve customer issues and support quotations.

• Identify new product opportunities and emerging passive optical technologies.

• Travel to customer locations as required.

• Identify opportunities for product range extension and provide product training as required

• Translate customer needs, quality requirements, and service expectations into actionable items, facilitating rapid resolution of technical issues

Qualifications

Education and/or Experience

• Bachelors Degree (Engineering)

• Experience may substitute for some of the above education

• Intermediate Level: 3+ years supporting fiber optic interconnects, passive optical assemblies, or electro-optical products

Specific Job Skills, Specialized Knowledge or Certifications

• Determine business needs through consultation, business analysis, and targeted observations

• Deliver effective and persuasive presentations on complex or controversial topics

• Conduct analyses tailored to customer requirements and provide actionable insights

• Manage and customize product development, including full custom and standard solutions

• Propose solutions to optimize processes, products, and tools, leveraging knowledge from previous projects

• Build and maintain strong communication and relationships with external partners, including customer site visits

• Apply engineering science and technology knowledge to design and produce goods and services, using appropriate principles, techniques, procedures, and equipment

• Manage accounts and maintain knowledge of company clients and their industries

• Understand company industries and specific customer sectors to support strategic decision-making

• Provide excellent customer service by responding timely to needs, addressing concerns, and managing expectations

• Identify and pursue business development opportunities, including cultivating partnerships, exploring new markets, and supporting growth initiatives

• Strong understanding of single-mode and multimode fiber, MPO/MTP connectivity, connector inspection, insertion/return loss, polishing, and optical testing.

Travel

• 6-20%