Field Applications Engineer III (TEM-Semiconductor)

Thermo Fisher Scientific Inc.; Missouri; Hybrid; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Field Applications Engineer to join their Semiconductor Field Applications Team. This role is pivotal in supporting leading semiconductor companies by integrating innovative microscopy technology into their workflows. You will be responsible for providing on-site technical support, developing solutions to customer challenges, and fostering positive relationships with clients. The ideal candidate will possess a strong educational background in physics, materials science, or chemistry, along with hands-on experience in electron microscopy. If you are passionate about technology and customer success, this opportunity is perfect for you.

Qualifications

• 3+ years of hands-on experience with FIB/SEM or TEM.
• Understanding of semiconductor processing and failure analysis techniques.

Responsibilities

• Provide on-site technical support for semiconductor processes.
• Develop innovative solutions and maintain customer relationships.
• Coordinate with product and engineering teams for tool acceptance.

Skills

Problem-solving skills

Communication skills

Customer relationship management

Technical support

Application development

Education

Undergraduate degree in Physics

Undergraduate degree in Materials Science

Undergraduate degree in Chemistry

Advanced degree (preferred)

Tools

Dual Beam FIB/SEM

Transmission Electron Microscopy (TEM)

C#

Python

MATLAB

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed

Job Description

The Semiconductor Business Unit provides solutions in pathfinding, yield learning, and failure analysis of semiconductor processes and manufacturing. Our broad range of high-performance microscopy workflows provides critical data at the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in semiconductor technology, the team is dedicated to the pursuit of discovery. Our employees work with companies on the forefront of semiconductor innovation as they develop and characterize the processes that will lead to the technologies of tomorrow.

The Mission

The Semiconductor Field Applications Team provides technical expertise to top leading semiconductor companies developing groundbreaking products and processes using our innovative microscopy technology. The Applications team works at the intersection of the product team, the account team, and the customer to grow our business and ensure the success of our customers.

Key Results are:

• Support for new product introductions at customer sites, working with customer engineers to integrate our technology into their workflows in the lab and fab for failure analysis, characterization, and metrology.
• Application development and training to ensure that users can extract the full value of our technology and achieve the best possible results.
• Collaborative development of new processes and applications as customer technologies evolve.

How you will make an impact

The Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.

What you will do

• Provide on-site professional technical support, primarily in North America.
• Develop innovative solutions to customer challenges.
• Support tool acceptance and new technologies on location and in coordination with the product and service teams.
• Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
• Coordinate closely with internal product, engineering, marketing, and account teams on product acceptance and development.
• Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

How will you get here?

This position is ideal for a creative and dynamic technologist with a focus on innovation and customer happiness. The successful candidate will possess the following combination of education and experience:

• Minimum of an undergraduate degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is preferred.
• Minimum 3+ years of hands-on experience with Dual Beam, focused ion beam scanning and electron microscopy (FIB/SEM), or Transmission Electron Microscopy (TEM).
• Understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques.
• Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.
• Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers.
• Excellent problem-analysis and solving skills.
• Metrology experience within the semiconductor industry preferred.
• Ability to travel both domestically and internationally (up to 40%) and possession of a valid passport.