Field Applications Engineer

CNH; Georgia; Remote; USD 87,000 - 133,000; Full time

Benefits offered by this job

Savings & Retirement benefits

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and |

Job summary

CNH Industrial seeks an experienced Applications Engineer to provide pre-sales and post-sales technical support for complex products and applications. You will leverage deep product knowledge to assist sales, deliver demonstrations, and help resolve engineering issues to reduce time to market.

The role requires a strong background in GPS, machine control, and applications engineering, with a proven ability to guide product development through customer feedback.

Qualifications

• Bachelor's degree in Engineering or 8+ years of relevant experience in lieu of a degree.
• Minimum 5 years' experience in the GPS or related industry & 5 years' experience in Machine Control
• 5+ years' Applications Engineering experience preferred

Responsibilities

• Assist the sales staff in assessing potential application of company products to meet customer needs
• Assist sales staff with product demonstration
• Perform installations and post-rollout training for customers on the operations and features of the application/solution
• Disseminate customer technical requirements to product management and sales staff
• Interfacing with Tech support, Product Management, and Sales to resolve customer issues
• Conduct field testing and product set-up
• Conduct product training to internal and external customers
• Prepare detailed specifications for the development and implementation of customer applications/solutions
• Assist users with product capability assessment and validation
• Identify appropriate software technologies and support solutions for problem resolution
• Set customer expectations and keep appropriate parties informed of progress
• Provide follow-up testing, troubleshooting and performance tuning as necessary

Skills

GPS industry experience

Machine Control

Applications Engineering

Pre-sales support

Education

Bachelor's degree in Engineering

Job description

Job Location: Field Georgia, Field Missouri, Field North Carolina, Field South Carolina, Field Tennessee

Category: Precision Technology

Job Type: Full Time

Working Mode: Remote

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

Provide pre-sales and post-sales technical support for the development and implementation of complex products/applications/solutions. Use in-depth product hardware, software and applications knowledge to provide technical expertise to sales staff and the customer through sales presentations, assistance with proposals and product demonstrations. Provide technical expertise to in-house Engineering and Product Management resources to facilitate and expedite resolution of issues to reduce time to market. Individual may project-manage specific issues and integrations, as needed. Needs to convey customer feedback to technical design and engineering staff.

Key Responsibilities

• Assist the sales staff in assessing potential application of company products to meet customer needs
• Assist sales staff with product demonstration
• Perform installations and post-rollout training for customers on the operations and features of the application/solution
• Disseminate customer technical requirements to product management and sales staff
• Interfacing with Tech support, Product Management, and Sales to resolve customer issues
• Conduct field testing and product set-up
• Conduct product training to internal and external customers
• Prepare detailed specifications for the development and implementation of customer applications/solutions
• Assist users with product capability assessment and validation
• Identify appropriate software technologies and support solutions for problem resolution
• Set customer expectations and keep appropriate parties informed of progress
• Provide follow-up testing, troubleshooting and performance tuning as necessary

Experience Required

• Bachelor's degree in Engineering or 8+ years of relevant experience in lieu of a degree
• Minimum 5 years' experience in the GPS or related industry & 5 years' experience in Machine Control
• 5+ years' Applications Engineering experience preferred

#LI-JB1

Pay Transparency

The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Savings & Retirement benefits
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Explore the exciting and rewarding career opportunities in our engineering and technical departments, where you can grow your skills and experience, advance your career, and meet customer needs with innovative solutions.

Technology Creates New Opportunities to Feed the World

We partner with customers and listen to their needs, using their feedback to innovate technology that utilizes connectivity, computer vision, and artificial intelligence.

We have shaped the history of agriculture with pioneering firsts spanning over three centuries.

CNH Industrial (NYSE: CNH) is a world-class equipment, technology and services company. The Company operates commercially through its brand portfolio which includes Case IH, New Holland, CASE and New Holland Construction Equipment.

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