Field Applications Engineer

Supermicro; California, San Jose (MO, CA); On-site; USD 70,000 - 156,000; Full time

Job summary

An established industry player is looking for a Field Application Engineer to join their dynamic team. This role involves developing new opportunities in the global IT market and requires a strong customer focus. You will work closely with various departments to ensure projects align with customer requirements and drive business growth. If you have a technical background and enjoy collaborating with clients and internal teams, this position offers a fantastic opportunity to make a significant impact in a fast-growing company. Join a team that values innovation and customer satisfaction!

Qualifications

• 5+ years of experience in a technical field or equivalent training.
• Ability to manage multiple projects and tasks simultaneously.

Responsibilities

• Gathering business and application requirements from customers.
• Designing and implementing customer solutions with Supermicro products.
• Leading training and education efforts focused on customer needs.

Skills

Customer Focus

Analytical Mindset

Verbal Communication

Written Communication

Project Management

Technical Knowledge

Education

Bachelor's Degree in Technical Discipline

Tools

Business IT Systems

Server Technology

Workstation Technology

Job description

Job Req ID: 25909

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

* Gathering business and application requirements from the customer, including forward interaction and promotion of Supermicro products

* Design and implementation of customer solutions with products and platforms available, both on and off roadmap

* Leading training and education efforts on Supermicro and market technology, focused on customer needs and requirements

* Working with Sales, Engineering, Management, and Operation teams to initialize or support business at the customer and Supermicro

* Supervising, guidance of customer projects and delivery together with Sales and Operation teams. Attention to detail is a must for projects, which may include many moving parts in the equation

Qualifications:

* Bachelor's degree in a technical discipline and 5+ years of experience in the field, or an equivalent combination of professional experience and training

* Customer focused and analytical mindset with good verbal and written communication skills

* Ability to manage multiple projects and tasks simultaneously

* Ability to draw upon technical and/or product knowledge in configuration of Supermicro or related products

* Experience in business IT systems, datacenter builds, server and/or workstation technology

Salary Range

$70,000 - $156,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.