Field Application Engineer II

Plug Power Inc.; Lafayette (IN); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Health Insurance

401(k) with 5% company match

Bonus eligibility

Paid time off including vacation,个人休假与

Paid Holidays

Wellness Reimbursement Program

Tuition Reimbursement

Fertility and Family Building Benefit

Employee Ref eral program

Employee Assistance Program

Job summary

Plug Power Inc. is seeking a Field Application Engineer I to be the primary technical resource for the field sales team, driving technical evaluations and presenting Cryo solutions.

You will work with sales and engineering to address customer requirements, develop technical solutions, and train staff; travel up to 40% to customer sites.

BS in engineering, 3+ years in field applications or technical sales, strong communication, and Salesforce experience preferred.

Qualifications

• BS in Mechanical, Electrical, or Chemical Engineering or related field.
• 3+ years of related work history in field applications or technical sales.
• Willingness to travel up to 40%.
• Experience integrating technical solutions in field settings.

Responsibilities

• Maintain expert knowledge of Plug Power Cryo products and services.
• Support Sales by articulating Cryo technology to business and technical users.
• Convey customer requirements to internal teams.
• Respond to RFIs/RFPs with technical input.
• Develop technical solutions addressing customer constraints.
• Provide technical training for sales staff and customers.

Skills

Communication skills

Project management

Customer relations

Technical sales support

Education

Bachelor's degree in Mechanical, Electrical, or Chemical Engineering

Tools

Salesforce

Word

PowerPoint

Excel

Outlook

Job description

Field Application Engineer I

Status: Exempt (salaried) Department: Sales Position Summary

The Field Application Engineer is the primary technical resource for the field sales team and is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the sales and engineering teams as the key technical advisor and product advocate, the Field Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction. The occupant of this role must evaluate customer technical requirements against current cryogenic equipment solutions. If the needs of the customer cannot be met with the approved Cryo solutions, the Field Application Engineer will work with cross-functional teams to find a technical solution meeting customer needs. The ideal candidate for this role must have a firm technical grasp on Plug Power products and technical requirements while also possessing a robust interpersonal skill set enabling effective customer relations and leadership of project teams.

Core Duties and Responsibilities

• Maintain expert level technical knowledge of Plug Power products and solutions; most notably the Cryo equipment and services solutions and field applications.
• Support the Sales team with the following:
• Articulating Cryo technology and product positioning to both business and technical users.
• Assisting the Sales team to provide the Cryo solutions that will maximize the benefits for customers.
• Listening, understanding and conveying customer requirements.
• Interfacing with customer & Plug personnel throughout the selling/delivery process
• Respond to functional and technical elements of RFIs/RFPs.
• Assist in the development of technical solutions to address specific constraints for customer field applications.
• Assist in the design and development of new solutions by gathering field data related to customer needs; work cross-functionally to implement new solutions and new product offerings as the organization evolve
• Perform technical/ product training for salespeople and customers.
• Perform all other duties as assigned.

Education and Experience

BS in Mechanical, Electrical, or Chemical Engineering, or other relevant technical field of study.

3+ years of related work history; preferably experience with integrating technical solutions in the field for customer stakeholders.

Ability to travel as needed to perform the duties of the role; up to 40%.

Proven ability to successfully develop technical solutions in a variety of environments while considering a multitude of constraints.

Cryogenic storage, transportation and processing industry

Industrial gas suppliers, processors, & logistics

Industrial applications using LH2, LNG, LIN, LOX, LAR, LCO2, etc.

High Pressure Systems (250 Bar and up) Gas processing and/or dispensing equipment

Logistics, transportation, and material handling

Prior experience in sales is desirable.

Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook.

Experience with Salesforce is desired.

Strong verbal and written communication skills.

Uncompromising dedication to quality.

Demonstrated analytical abilities with strong attention to detail.

Ability to manage complex projects and multi-task effectively.

Excellent follow-through.

Must be driven and self-motivated.

Teamwork oriented and focused.

Pay Rate

Pay Rate: $79,200.00 - $118,800.00

Benefits

• Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment.
• The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.
• Health, Dental & Vision Insurance eligibility starting from the first day of hire
• 401(k) with 5% company match
• Bonus eligibility
• Paid time off including vacation, personal and sick time
• Paid Holidays
• Wellness Reimbursement Program
• Potential to apply for Tuition Reimbursement
• Fertility and Family Building Benefit
• Employee Referral program
• Employee Assistance Program

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our employees create products every day that are changing the way energy is produced and delivered.

We thrive on innovation by fostering a learning environment that creates new, real-world products and applications.

Join our team as we rapidly expand into key markets like zero-emission on-road vehicles, robotics, and stationary power - Be a part of the climate solution!

To learn more, download our brochure.

Check out these videos to learn more about PLUG: Plug Power's Culture Code Who is Plug? Manufacturing Electrolyzers at scale Megawatt Fuel Cell Power Generation System Implementing Fuel Cells in Material Handling