Field Application Engineer, DRAM

SK hynix America; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Top Tier health insurance

PTO + holidays + Happy Fridays

Parental leave program

401(k) matching

Educational reimbursement up to $10,0

Donation matching

Volunteer opportunities

Free breakfast, lunch, and dinner

Job summary

SK hynix America invites a Field Application Engineer (DRAM) in San Jose, CA to drive design wins and lifecycle management of DRAM products. You will collaborate with customers, contract manufacturers, and HQ to align product roadmaps, qualification plans, and quality initiatives.

The role requires a strong technical background in DRAM with 3+ years of related experience, excellent communication, and the ability to translate data into actionable customer guidance.

Qualifications

• 3+ years of field application or semiconductor/memory-related experience.
• Experience with DRAM, memory architecture, and DRAM operation principles.
• Ability to translate data into customer recommendations.

Responsibilities

• Identify customer needs and provide solutions for DRAM projects.
• Provide product roadmaps and manage product life cycle.
• Clarify requirements and give feedback to HQ for qualifications.
• Prepare technical specifications and qualification samples.
• Serve as first technical contact and manage design-wins activities.
• Coordinate PCN/ECN and share technical docs with customers.

Skills

3+ years experience

DRAM knowledge

System-level integration

Analytical skills

Customer technical support

Education

Bachelor’s degree in Electrical/Computer/Engineering or related field

Job description

Job Title: Field Application Engineer, DRAM

Office Location: San Jose, CA

Job Type: Full-Time

Work Model: Onsite

About SK hynix America

At SK hynix America, we’re at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today’s most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We’re looking for innovative minds to join our mission of shaping the future of technology and becoming part of a team that pioneers breakthrough memory solutions while maintaining a strong commitment to sustainability.

Job Overview

The DRAM Field Application Engineer (FAE) serves as the primary technical interface between customers and headquarters, supporting the successful adoption and lifecycle management of DRAM products. The role involves understanding customers’ current and future technical requirements, driving design wins through product qualification, and ensuring high levels of product quality and customer satisfaction.

The candidate will collaborate closely with customers, contract manufacturers, and cross‑functional teams at HQ to manage product roadmaps, new product introductions, qualification plans, and quality improvement initiatives. By providing deep technical expertise, timely support, and effective communication, the DRAM FAE plays a critical role in enabling customer success and strengthening long‑term partnerships in the memory industry.

Key Responsibilities

• Identify customers' current and future product and technology needs and provide solutions
• Provide the product roadmap and manage the product life cycle
• Clarify the customer's technical and product requirements and provide feedback to HQ
• Provide technical specifications and notes according to the customer's needs
• Provide a sample for qualifications to secure design wins
• First technical point of contact for customers and manage new product qualifications
• Manage the PCN and ECN, and provide customers with all technical documents
• Work with HQ to generate the qualification plan and the sample plan
• Collaborate with customers and their contract manufacturers to manage the qualification process in a timely manner
• Responsible for the customer's product quality management
• Liaise with customer quality engineers and HQ QA team to drive quality improvement
• Manage RMA and failure analysis processes
• Manage the environmental document process
• Build and maintain close relationships with customers to enhance communication and raise the level of customer satisfaction
• Conduct regular meetings with customers to review ongoing projects
• Engage with the customer's design engineer and project manager to provide technical and product support
• Support customers with all pre‑sales/post‑sales requirements

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Engineering, or a related field
• 3+ years of experience in field application engineering, customer technical support, or semiconductor/memory‑related roles
• Working knowledge of DRAM products, memory architecture, and DRAM operation principles
• Experience supporting customers with system‑level integration, debugging, and technical issue resolution
• Strong analytical and problem‑solving skills with the ability to translate technical data into clear customer recommendations

Preferred Qualifications

• Master's degree in a relevant field
• Experience in the semiconductor industry, preferably in memory (DRAM, NAND Flash)
• Advanced knowledge or hands‑on experience with DRAM products, memory architecture, or DRAM quality management processes
• Strong presentation and documentation skills for communicating complex technical topics to diverse audiences
• Fluent bilingual communication skills in both English and Korean, with experience working in customer‑facing environments

Benefits and Requirements

• Authorized to work in the US
• Top Tier health insurance at no employee cost
• Paid days off: PTO + Company Holidays + Happy Fridays
• Paid parental leave program
• 401(k) matching
• Educational reimbursement up to $10,000 per year
• Donation matching and volunteering opportunities
• Free breakfast, lunch, and dinner provided to employees

Equal Employment Opportunity

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Compensation

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job‑related skills and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Pay Range

$90,000 - $120,000 USD