Field Application Engineer

FRAMOS GmbH; Malden (MA); Remote; USD 80,000 - 110,000; Full time

Job summary

A tech-driven imaging solutions company is seeking a Field Application Engineer in the Boston area. In this role, you will support sales engineers through pre-sales consultancy and customer engagement, providing technical expertise on imaging solutions. Ideal candidates should have a strong background in imaging technologies and excellent communication skills. This position offers the chance to work in a fast-growing environment focused on customer satisfaction.

Qualifications

• Strong affinity for industrial, security, medical, and automation applications.
• Experience in vision technology and understanding of image sensors.
• Capable of delivering technical solutions creatively, aiming for customer satisfaction.

Responsibilities

• Support Sales by providing technical knowledge during the sales cycle.
• Propose and consult on imaging solutions directly with customers.
• Present and demonstrate solutions during calls and events.

Skills

Imaging solutions expertise

Technical customer consultancy

Communications skills

Problem-solving abilities

Education

Degree in relevant field (e.g., engineering, physics)

Tools

Embedded Linux

Imaging technologies

Job description

ABOUT THE ROLE

Are you a technology enthusiast with a background in technical customer consultancy or (field) application engineering?

We are FRAMOS, an international product-driven tech company of more than 180 amazing people from all over the world. We are looking for a Field Application Engineer to join our team in order to support our sales engineers during technically demanding project discussions. You will help to show our capabilities, use your technical skillset to find optimal solutions for specific customer applications, and be part of convincing customers to choose FRAMOS as their experienced partner for imaging projects.

As a Field Application Engineer, your daily duties will be exciting and varied, giving you lots of room to explore imaging solutions and apply your vast imaging know-how for our customer’s needs.

YOUR RESPONSIBILITIES

• You will be supporting Sales with technical knowledge on customer opportunities, starting from pre-sales consultancy all the way through the sales cycle up to successful design-in.
• You will consult customers and propose imaging solutions, including participating in customer calls, as well as on-site visits together with Sales
• You will think of viable technical solutions and verify your innovative ideas through discussing feasibility with our Engineering team
• You will convincingly present solutions and demonstrate hardware setups to customers directly in calls, as well as at events
• You are aiming to become a trusted advisor for FRAMOS customers and the imaging industry after all, living and breathing one of our company core values “Customer 1st"
• At events such as fairs, you will act as a technical representative liaising with customers, partners, and industry thought leaders
• Within FRAMOS, you will use your organizational and communication skills to reliably interface to various departments like Sales, Product Management, Custom Solutions, Marketing, Engineering, and others

YOUR PROFILE

Most of all, we are looking for an imaging enthusiast deeply rooting for our company’s core values. It is likely that,

• You are an amazing communicator, thinking in technical solutions using your creativity and ideas to deliver the best possible outcome for our customers
• You want to make an impact in a fast-growing and changing organization in a high-tech industry
• You have a strong affinity and profound understanding of a broad variety of technical applications and high-tech verticals like industrial, security and medical, robotics & automation
• You have a good understanding of hardware and already touched base with software technologies - for example in embedded systems, imaging, optics, physics, and semiconductor components through your studies as well as previous job experiences
• You have already gained valuable insights into the vision market, vision technology, image sensors, and/or image (pre)processing
• You feel comfortable working with embedded Linux environment

This role is based remotely in the Boston area.

WHAT YOU CAN EXPECT

ABOUT US

OUR CORE VALUES