Field Application Engineer

Triup, Inc.; Cupertino (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A global technology company seeks a motivated Field Application Engineer based in Cupertino, CA. This role involves acting as a technical liaison with clients, providing engineering support, and managing customer relationships. Candidates must be bilingual in English and Japanese and possess strong technical skills. The position offers a hybrid work model following an initial in-office period.

Qualifications

• Proven experience in technical sales or a related field.
• Solutions-based background with long-term customer relationships.

Responsibilities

• Act as the primary technical interface for the customer.
• Provide connector selection and application engineering support.
• Lead design-win activities and ensure compliance with standards.
• Collaborate on prototype builds and production readiness.
• Address technical challenges related to products.
• Deliver technical presentations and documentation.
• Identify and mitigate risks in design and production.
• Communicate customer insights to internal teams.
• Support on-site and virtual design reviews.
• Travel to customer offices and global company sites.

Skills

Technical expertise

Excellent communication skills

Customer-first mindset

Ability to thrive in fast-paced environments

Bilingual (English and Japanese)

CRM software proficiency

Interpersonal skills

Program management skills

Education

Bachelor’s Degree in Engineering or related field

Tools

CAD tools

Simulation environments

Microsoft Office Suite

Job description

General Position Summary

We are seeking a highly motivated Field Application Engineer (FAE) to support our strategic partnership with a global consumer electronics leader. This role will serve as the dedicated technical liaison between the client’s engineering teams and our internal product development organization, ensuring the successful integration of our connector and interconnect solutions into next-generation products.

The ideal candidate will bring strong technical expertise, excellent communication skills, and a customer‑first mindset, with the ability to thrive in a fast‑paced, innovation‑driven environment. Fluency in both English and Japanese is required to effectively support collaboration with the client’s global engineering teams and our Japan‑based manufacturing and engineering partners.

Major Accountabilities

1. Act as the primary technical interface for the customer, building and maintaining strong relationships with their engineering and program teams.
2. Provide connector selection, design‑in, and application engineering support tailored to customer’s requirements.
3. Lead design‑win activities by ensuring compliance with customer’s electrical, mechanical, thermal, and reliability standards.
4. Collaborate with customer and internal engineering teams on prototype builds, qualification, and mass production readiness.
5. Address technical challenges related to signal integrity, EMI/EMC, durability, and manufacturability.
6. Deliver technical presentations, documentation, and performance reports in line with customer’s review processes.
7. Proactively identify and mitigate risks in design and production phases.
8. Communicate customer insights, requirements, and roadmaps to internal product management and R&D teams.
9. Support on‑site and virtual design reviews, audits, and issue resolution activities.
10. Travel as required to customer offices, contract manufacturers, and global company sites.

Duties and Responsibilities (%)

• Customer’s project support on all technical aspects – 30%
• Customer support / proposals / technical documentation – 30%
• Lead product development with internal team – 30%
• Project and Program Engineering Reviews – 10%

Core Competencies

1. Must present a willingness to learn interconnect products and supporting applications.
2. Strong ability to initiate and maintain customer / supplier relationships.
3. Excellent and effective program management skills.
4. Strong understanding of the technical aspects of the company’s products.
5. Excellent communication and interpersonal skills.
6. Ability to work independently and travel within the assigned territory.
7. Proficiency in CRM software and Microsoft Office Suite.
8. Bilingual proficiency in English and Japanese (verbal and written) to effectively collaborate with internal and external teams.

Qualification Requirements

Education: Bachelor’s Degree (Engineering, Industrial Distribution preferred) or equivalent technical experience.

Experience

Solutions based background in working with customers in developing long‑term customer relationships and partnerships. Proven experience in technical sales or a related field.

Technical Skills

Proficiency with CAD tools, simulation environments, and basic electrical/mechanical testing.

Work Style

This position will be located in Cupertino office, and we do have a hybrid policy for local hires of 30 business days fully in office first, and then 4 days in office and 1 day working from home. This schedule is to be changed at any time per management decision.