Field Application Engineer

OmniOn Power Inc.; California; Hybrid; USD 90,000 - 120,000; Full time

Job summary

A leading power solutions provider is seeking a Field Application Engineer to deliver advanced technical sales support for various customers, including Cloud Service Providers and data centers. The role involves engaging directly with design teams, providing insights on power solutions, and supporting technical sales strategies. Candidates should possess a Bachelor's degree in a relevant field and have at least 4 years of experience in technical customer service. This position offers substantial career development potential.

Qualifications

• Minimum of 4 years of experience in customer technical support.
• Ability to travel an average of 50%.
• Experience in power supply manufacturing.

Responsibilities

• Provide technical support for Cloud Service Providers.
• Engage with engineering teams to specify power solutions.
• Support customers in identifying new opportunities.

Skills

Technical sales support

Power electronics knowledge

Customer communication

Problem-solving skills

Project management

Education

Bachelor's Degree in Engineering or related field

Tools

Microsoft Office

Sales empowerment tools

CRM Software

Job description

Field Application Engineer page is loaded## Field Application Engineerlocations: Virtual CA UStime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100576We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. To return to the OmniOn Power website,The Field Application Engineer (FAE) will provide advanced technical sales support for Cloud Service Providers (CSPs), hyperscale datacenters, AI infrastructure companies, and OEM platform developers. This role will engage directly with system architects, power engineers, and design teams to position, specify, and support high-efficiency power conversion solutions including board-mount power, front-end power, and AI-optimized power architectures. The FAE acts as the technical extension of the sales organization and as the customer advocate within engineering and product management.**Job Overview** The FAE will be responsible for working in a fast paced, high-growth environment where resources are optimized around producing measurable results. He/she must have the breadth of experience and interest to work as an individual contributor as well as within a team environment. This is a high-visibility position with career development potential. This position reports to the Data Center Sales Leader and is located in the Bay Area. **As the FAE, you will:*** Utilize knowledge of the OEM power supply marketplace, including typical customer requirements, competitor offerings, and application trends in the networking, Data Centers, servers / storage, and OCP to provide technical expertise to the Hyperscalers.* Support the assigned customers in a technical sales capacity and provide assistance to the customer in identifying new opportunities* Coordinate activities with the GAMs and provide technical guidance to establish sales strategies at the assigned accounts* Act as a customer advocate with the ability to communicate Voice of Customer needs, product gaps, and concerns to the executive management level* Present technology roadmap seminars to customers and communicate the customers feedback to product management* Maintain knowledge of market trends, competitive actions, product needs, and customer base* Create new product technical requirements, work closely with R&D to guide product development, prepare data sheets and other product technical documentation, help develop product presentations and provide technical product support to customers* Understand customer applications to determine new product features and performance needs* Analyze competitor products and be aware of the competitive landscape* Help develop the product and technology roadmaps**Basic Qualifications:*** Bachelor's Degree in Electrical, Mechanical, Computer Engineering, Physics, Chemistry, Mathematics, or Computer Science from an accredited university or college* Minimum of 4 years of experience in solving technical issues and providing high-level customer support and value through technical expertise in the power industry* Position requires the ability to travel an average of 50% of the time during a typical workweek.* Candidate must be located within the Bay Area.**Desired Characteristics*** Minimum of 8 years of experience within the Power Electronics industry* Advanced engineering or technical degree* High proficiency in using applicable software (i.e., Microsoft Outlook and Office, Sales empowerment tools)* Experience in CRM / SFDC* Experience in an electronic manufacturing organization* Background in power supply manufacturing* Experience in power supply design, OCP, HVDC* Basic knowledge of the staged gate engineering development process* Sound power electronics knowledge, including: AC / DC and DC / DC topologies, standard approaches used in analog and power supply circuit design, understanding of how AC / DC and DC / DC products are used in OEM systems, understanding of digital interface protocols (i.e., I2C, PMBus) and how they are used in power supplies* Understanding of agency requirements that apply to power conversion products, such as safety agency standards, Electromagnetic Interference (EMI) standards, input Surge requirements, and harmonics standards* Lab skills, including familiarity with using basic lab instruments such multimeters, oscilloscopes, power supplies, electronic loads, and spectrum analyzers* Ability to understand and implement customer and industry standards* Demonstrated strong oral and written communication skills with both customers and senior management* Strong interpersonal and leadership skills* Effective customer presentation skills* Excellent organizational skills required to meet multi-tasking expectations* In-depth knowledge of OEM product lines and markets (Data Center)* Ability to effectively manage time and budget or expense parameters* Willingness to work independently and be a self-starter* Excellent problem solving and critical thinking skills**ELIGIBILTY REQUIREMENTS:** OmniOn will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.We are a customer-first provider of innovative critical power solutions. Our product portfolio is designed for high reliability and performance, and our services team is a trusted partner with exceptional domain expertise backed by a proven track record.Our customers rely on us to provide the latest industry insights and technology, to develop solutions needed to meet their evolving challenges.We are looking for passionate and talented people who are interested in helping our customers realize the full potential of 5G, support expansive data center demands, and power Industry 4.0.Our culture is one that we have fostered over many years; one of quality and operational excellence which is fueled and supported by our talented people, tools and processes, and our “know how.” Our customers value and recognize these attributes and because of it, have maintained deep and long-standing relationships with us.