Field Application Engineer

Nidec Drives; Boston (MA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A global technology company is seeking a technical sales support specialist based in Boston, MA. The role involves providing application support to customers, demonstrating products, and assisting with programming for complex machinery. Candidates should have a four-year technical engineering degree and over five years of experience in selling automation solutions. Familiarity with motion control and industrial communication protocols is preferred. Travel throughout the region is expected, up to 50%.

Qualifications

• Minimum of five years of engineering/selling automation solutions.
• Proficient in Motion Control Programming with servo and vector drive systems.
• Familiarity with industrial communication protocols including EtherCAT and Profinet.

Responsibilities

• Provide technical sales and application support.
• Conduct on-site demonstrations of Nidec Drives products.
• Assist customers in software program development for machinery.

Skills

Technical sales support

Application programming

Motion control

Communication protocols

Education

Four-year technical engineering degree (BSE, BSEE, BSEET, BSME, BSMET)

Tools

PLC programming

Servo drive systems

VFDs

Job description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Provides pre-order onsite and phone/email technical and commercial application support in effort to grow sales at End-user, OEM, Distributor and System Integrator accounts and meet the Company’s sales objectives.

Job Description

• Provide technical sales and application support to the Nidec Drives field sales staff promoting sales of Products and Services to meet the Company’s sales objectives.
• Assist and/or take a lead role in demonstrating Nidec Drives products to customers. Must be proficient in all current products and application sold in the Region, which includes Motion Control, High performance and General-purpose applications including pumping in irrigation and municipal application.
• Be proficient in sizing drive, motor and peripheral devices for effective use in application of the Company’s products.
• Prepare Training and Sales Presentations that demonstrate the Company’s capabilities to handle a customer’s application(s), which may also require the development of demonstration systems.
• Assist field sales personnel and customers with the selection of the Company’s products that best fit the application requirements, including the mentoring of other Control Techniques sales and technical team members.
• Assist customers with developing software programs to operate complex machinery. In some cases, completely develop the program from concept including debug and trouble‑shoot to completion.
• Support greater engineering organization by contributing to Technical Support and Field Service needs via email, phone, ticket responses, and site visits.
• Makes scheduled on‑site visits to OEM, Distributor, and User accounts to gain insight, gather technical data, and provide guidance in the application and selection of the Company’s Products and Services. Travel required throughout the region.
• TRAVEL REQUIREMENTS Expect 25%-50%

Customers

• Work with all customer types, integrators, OEM’s, End user’s, distributors, etc.
• Both by phone and at work at customer sites

Travel

• Throughout Region, Region defined areas.
• Occasional other states, as customer situations dictate, and national sales meetings
• Overnight travel expected 1 or 2 x per month.

REQUIRED QUALIFICATIONS AND EXPERIENCE

Education and Qualifications

• Four-year technical engineering degree BSE, BSEE, BSEET, BSME, BSMET required or equivalent.
• Five years + of engineering/selling automation solutions. Experience with Drives and/or Motion Control is highly preferred, including PLC’s and motion controller.
• Proficient in Motion Control Programming with both servo drive systems and vector drive systems. Familiarity with IEC61131 programming platforms.
• Experienced in implementing servo drives and VFD’s.
• Familiarity with industrial communications protocols, including EtherCAT, Ethernet IP, Mobus, and Profinet.