Field Account Representative

Grainger; Folcroft (Delaware County); Hybrid; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

Grainger is seeking a Field Account Representative in a hybrid work model. The role manages about 85 existing customers with a $2M portfolio, mainly meeting clients on-site to understand MRO challenges and present Grainger’s value proposition.

You will build territory plans, grow accounts, and leverage resources to deliver timely, valuable customer meetings while expanding relationships and driving sales growth.

Qualifications

• 1+ years of sales experience.
• Ability to travel and have occasional overnights.
• Respond effectively to customer needs, ensuring high levels of satisfaction.
• Influence outcomes and gain support through logical reasoning and relationship-building.
• Convey information clearly and professionally in written and verbal formats.

Responsibilities

• Create a territory plan to assess and prioritize customer needs while meeting targets.
• Build and execute account plans to grow customers.
• Leverage CRM to manage leads and opportunities; document interactions.
• Maintain an active pipeline and negotiate to balance sales and profitability.
• Expand customer contacts to strengthen relationships and uncover opportunities.
• Use multiple channels to increase sales and provide real-time solutions.

Skills

Sales experience

Communication skills

Driver's license

Education

High School Diploma/GED

Associate's Degree

Bachelor's Degree

Job description

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.

Req Number 333435

Work Location Type: Hybrid

Compensation

The anticipated base pay compensation range for this position is $55,400.00 - $83,200.00. This role is eligible for an incentive target of up to % or $ $20,300.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards And Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.


• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.


• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.


• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.


• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Field Account Representative (FAR) is a business to business outside sales role, reporting to a Field Sales Manager. This position manages an average of 85 existing medium sized customers, representing an annual portfolio value of approximately $2 million. The FAR seeks to understand unique customer Maintenance Repair & Operations (MRO) industry challenges and present Grainger’s "Value Proposition" by demonstrating the features and benefits of products and services effectively. This individual spends the majority of their time within an assigned geography at customer sites, engaging in face-to-face interactions. Identifying business opportunities promoting Grainger’s offerings while exemplifying the company’s principles.

You Will

• Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.


• Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively.


• Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.


• Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that balance customer satisfaction with profitability.


• Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures.


• Expand customer contacts to strengthen relationships and uncover additional business opportunities.


• Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.

You Have

• High School Diploma/GED


• Associate's Degree or


• Bachelor's Degree or equivalent experience preferred


• 1+ years of sales experience


• Ability to travel and have occasional overnights (dependent on territory)


• Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.


• Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.


• Manage tasks and priorities effectively through structured planning and execution.


• Convey information clearly and professionally in both written and verbal formats.


• Consistently initiates and completes assignments independently, with persistence and timely follow-through.


• A valid driver's license

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.