Field Account Manager (Trades) - Salt Lake City

HD Supply Canada, Inc; Salt Lake City (UT); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Account Manager to drive sales and profit targets in Salt Lake City. This role involves implementing strategic sales and marketing programs, managing customer relationships, and utilizing CRM tools to enhance sales performance. The ideal candidate will have a proven track record in direct sales, excellent organizational skills, and the ability to navigate complex situations with problem-solving skills. Join a company that values diversity and is committed to improving associates' lives while providing exceptional customer experiences.

Qualifications

• 3+ years of direct sales experience with industry product lines.
• Proficiency in Salesforce and MS Excel is essential.

Responsibilities

• Exceed sales and profit targets by implementing effective strategies.
• Manage customer retention initiatives to enhance sales performance.

Skills

Direct Sales

Organizational Skills

Tech-Savvy

Consultative Selling

Problem Solving

Customer Relationship Management

Education

BS/BA in related discipline

MS/MA in related discipline

Tools

Salesforce

MS Excel

Job description

Field Account Manager (Trades) - Salt Lake City

Field Account Manager (Trades) - Salt Lake City

Apply locations Remote-UT-US Salt Lake City-UT-US time type Full time posted on Posted 3 Days Ago job requisition id R25001489

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

Minimum Qualifications

• 3+ years of direct sales to HD Supply facility customers and industry product lines.
• Large volume of product lines experience.
• Organizational skills and tech-savvy.
• Knowledge of facilities products such as hardware, electrical, lighting, plumbing, and HVAC product lines.
• Proficiency in MS Excel and Salesforce, or similar CRM.
• Experience with consultative selling/solution selling.
• Proven ability to meet or exceed sales goals in a field sales position.

Job Summary

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

Nature and Scope

• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

About Us

At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it.

HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices.

Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.