Field Account Executive - Tock [NYC]

Squarespace; New York (NY); Remote; USD 95,000 - 125,000; Full time

Job summary

Join Tock as a Field Account Executive, where you'll represent a growing company in the dynamic restaurant industry. This remote role offers the chance to work closely with top chefs and restaurateurs, developing strategic sales relationships and contributing to Tock's innovative advancements in the hospitality sector. Experience in the field and a passion for fostering relationships is essential.

Benefits

Medical plans with 100% covered premiums

Flexible paid time off

401k with employer match

Paid parental leave

Fertility and adoption benefits

Employee Assistance Program

Global Employee Resource Groups

Qualifications

• 7+ years selling to restaurants or the hospitality industry.
• Developed business development strategies for new territories.
• Experience with e-commerce or SaaS platforms.

Responsibilities

• Build relationships with top restaurants in the market.
• Manage the end-to-end sales process.
• Establish regional plans for pipeline generation.

Skills

Relationship Building

Sales Strategy

Communication

Salesforce

Job description

Tock is looking for experienced and motivated Field Account Executives to support our expansion by representing Tock in several major metropolitan markets.

As a member of Tock's growing sales organization, you'll be part of a dynamic group, and will get to work with some of the world's best Chefs, entrepreneurs, and restaurant owners. You will build a high-quality, strategic pipeline of prospective customers in your territory. You will manage the end-to-end sales process while helping build the brand of Tock in your market and work with current Tock customers to make sure they are happy, referenceable, and willing to make introductions. You will also work with the larger restaurant ecosystem in your market : real estate brokers, restaurant consultants, and other partners of Tock in-market.

This is a full-time, remote role located in NYC. You will report directly to the Sales Manager.

You'll Get To…

• Focus on building relationships with the top restaurants in your market
• Cultivate relationships throughout the organization of target restaurants
• Find a great solution for each customer using an understanding of their business and their growth plans
• Pitch Tock to replace and improve current reservation systems
• Establish a vision and plan to guide your long-term approach to pipeline generation
• Exceed sales revenue and overall goals
• Become a Tock product expert to lead online and onsite product demonstrations
• Manage complex sales and develop a strategic regional plan

Who We're Looking For

• 7+ years selling to restaurants or the hospitality industry (E-commerce or SaaS ideal)
• You have experience developing the business development strategy for a new territory
• Intrinsically motivated with experience in the restaurant and hospitality industry
• You have experience and want to work in a dynamic, growth stage company
• You have past success selling during market creation phase
• Experience using Salesforce to manage pipeline
• A choice between medical plans with an option for 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Employee Assistance Program
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range : $95,000 - $125,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock's Growth

• Fast Company's "Most Innovative Companies" in 2021
• Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
• Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Featured in : The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more

About Tock and Squarespace

Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE : SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com / about / careers.

Our Commitment

At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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