Field Access Manager, West - Long Beach/Irvine CA

Galderma Laboratories, LP; Boston (MA); Sur place; USD 160 000 - 170 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision coverage

401(k) plan with employer match

Paid time off

Résumé du poste

Galderma Laboratories, LP is seeking a Field Access Manager to support access to biologic therapies in a field-based role across a defined geography in the US. You will educate accounts, troubleshoot access barriers, and collaborate with cross-functional teams to ensure timely patient access to dermatology treatments.

The role requires strong communication, analytical skills, and the ability to navigate complex reimbursement processes.

Qualifications

• Bachelor’s degree in a relevant field required.
• 5+ years in the pharmaceutical industry; dermatology and/or biologic experience preferred.
• 2+ years in a reimbursement or access role supporting prescription-based products preferred.
• Proven experience launching new-to-market specialty products and resolving difficult access challenges.
• Understands utilization management tools, prior authorizations and appeals.
• Account management experience preferred.
• Cross-functional experience required with proven collaboration.
• Exceptional communication and presentation skills: articulate views succinctly to leadership and customers.
• Comprehensive analytical/strategic thinking skills.
• Ability and confidence to work with urgency and adapt.

Responsabilités

• Key member in optimizing the experience for both the patient and the account.
• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products.
• Educate and support accounts by delivering information on patient services and access to solve reimbursement challenges.
• Support the execution of strategic initiatives within the geographic region, assisting Regional Sales Manager and 5-7 Account Managers.
• Adhere to complex compliance rules to ensure patient confidentiality and access to care.
• Resolve field-based access issues as escalation point for Sales Managers in the region.
• Partner with Sales, Market Access and Patient Services to enhance patient and practice experience.
• Collaborate with external stakeholders such as Specialty Pharmacies and HUB services.
• Act as subject matter expert to reduce non-clinical barriers to therapy access.
• Educate Dermatology customers on Galderma patient services through meetings and reviews.

Connaissances

Communication

Presentation

Cross-functional

Analytical thinking

Account management

English fluency

Adaptability

Formation

Bachelor’s degree

Outils

MS Office

Word

Excel

PowerPoint

Description du poste

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Field Access Manager Location: Long Beach/Irvine, CA

The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma’s biologic treatment. The role is in Galderma’s Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team.

Key Responsibilities

• Key member in optimizing the experience for both the patient and the account
• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products
• FAMs will educate and support accounts by: Deliver information and education on Galderma’s patient support services and product access to solve complex reimbursement challenges
• Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
• Adhere to complex compliance business rules to ensure patient confidentiality and access to care
• Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
• Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience
• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
• Act as a subject matter expert to assist customers’ in reducing non-clinical barriers to patient access to therapy
• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs

Minimum Requirements

• Bachelor’s degree in relevant field required
• 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
• 2+ years in a reimbursement or access role supporting prescription based products, preferred
• Proven experience successfully launching new to market specialty products and resolving difficult access challenges
• Understands utilization management tools, prior authorizations and appeals
• Account management experience preferred
• Cross-functional experience required, proven track record of collaboration and coordination
• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers
• Comprehensive analytical/strategic thinking skills
• Ability and confidence to work effectively and with a sense of urgency
• Adaptability, resilience and tenacity and ability to quickly pivot
• Proficient in English, MS Office; especially Word, Excel, and PowerPoint

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting. As well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Compensation

The target base salary range for this role is $160,000-$170,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors. In addition to base salary, this role is eligible to participate in a commission plan, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace.