Field Access Manager - Boston, MA

Ionis Pharmaceuticals, Inc.

Boston (MA)

Sur place

USD 162 765 - 185 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Excellent benefits package

Résumé du poste

A leading pharmaceutical company located in Boston is seeking a Field Access Manager to establish relationships with providers and support patient access. The ideal candidate should have over 8 years in the healthcare field, strong reimbursement and case management experience, and a passion for improving patient outcomes. Responsibilities include providing education, leveraging data for access needs, and working collaboratively with cross-functional teams. The salary ranges from $162,765 to $185,000, with a robust benefits package available.

Qualifications

  • 8+ years in the healthcare/pharmaceutical industry.
  • Prior reimbursement or case management experience required.
  • Experience with pharmacy benefit reimbursement/access and specialty pharmacy.

Responsabilités

  • Support patient access by providing education on programs.
  • Leverage data to address customer questions related to payer policies.
  • Collaborate with customer accounts to support patient access.

Connaissances

Patient access support
Reimbursement education
Data analysis
Collaboration

Formation

Bachelor's Degree

Description du poste

The Field Access Manager (FAM) is a field-based role that will establish and maintain strategic relationships with providers and key office staff to support access needs. They will proactively provide education to defined accounts on a wide range of access and reimbursement topics and will be the local market access expert on payer policy and access requirements, patient services, and integration of support programs into their workflows. The FAM will be vital in helping customers navigate any access questions/challenges.

The FAM is a critical member of the Ionis commercial organization and will work with a variety of cross functional partners including customer facing teams, Market Access, Account Directors, Specialty Pharmacies (SPs), Patient Services and Marketing to deliver an exceptional customer experience.

KEY RESPONSIBILITIES:
  • Interact within assigned accounts to support patient access, providing proactive face-to-face (or virtual if appropriate) education on programs to providers and staff to support integration of those programs into office processes and workflows.
  • Leverage data and analytical tools to address customer questions for issues related to payer policies and access requirements.
  • Work with key members of customer accounts (e.g., providers, administrators, billing and coding staff, etc.) to appropriately support patient access.
  • Address customer questions related to payer policies (e.g., utilization management, denial, and appeals) and patient reimbursement.
  • Collaborate with aligned cross-functional partners (identified above) to share insights on customer needs and barriers related to access and reimbursement.
  • Maintain a deep understanding of Ionis policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors.
  • Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance policies/guidelines).
  • Responsible for identifying and reporting adverse events via the established Ionis systems as per applicable processes.
QUALIFICATIONS:
  • Minimum 8 years in the healthcare/pharmaceutical industry.
  • Prior reimbursement or case management experience required (prior field access/reimbursement experience preferred).
  • Experience with pharmacy benefit reimbursement/access and specialty pharmacy required
  • CPC or similar coding certification preferred
  • Experience working in the cardiometabolic area preferred
  • Knowledge of key Medicare policies such as Part D design and IRA
  • Proven teamwork and collaboration skills with a demonstrated track record of working in highly matrixed and cross-functional work teams.
  • Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography (~50% travel required depending on territory)
  • Must live within assigned territory.
  • Valid driver's license required as driving is fundamental to the purpose of this job and cannot be eliminated.
EDUCATION

Bachelor's Degree required. Advanced degree preferred.

Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits

The pay scale for this position is $162,765 to $185,000

Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.

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