Field Access Manager

Tech Sales Jobs; Miami (FL); On-site; USD 140,000 - 175,000; Full time

Job summary

Axsome Therapeutics in Miami, FL seeks a Field Access Manager to remove access barriers, educate on prior authorization, and resolve roadblocks for eligible patients while improving conversion and adherence. The role covers a territory and requires residence in the geography.

The position emphasizes collaboration with internal and external stakeholders and will travel as needed to support payer communications and patient access initiatives. Fluency in English and Spanish is required.

Qualifications

• Bachelor’s degree required; graduate degree preferred.
• Minimum 8 years in healthcare/pharma with 2+ years as FAM or RAM with retail meds.
• Fluency in reading, writing and speaking English and Spanish.

Responsibilities

• Educate customers about payer policies and processes for patient access.
• Build strong relationships by understanding needs and offering solutions.
• Be an expert on Axsome patient support programs and payer management.
• Collaborate with Managed Markets and Sales to address access challenges.
• Educate sales colleagues on product access and patient support programs.
• Maintain knowledge of local and national payer landscapes.

Skills

English & Spanish fluency

Territory management

Cross-functional collaboration

Independent travel planning

Education

Bachelor’s Degree

Graduate degree preferred

Job description

Field Access Manager (Miami, FL)

Location: Miami, FL

Department: Market Access

Axsome Therapeuticsis a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people inthe United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a a dynamic and skilled Field Access Manager (FAM). This field-based role will collaborate with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence.

The Field Access Manager will have responsibilities at a territory level and exhibit business knowledge of the local landscape. This is a field-based role and candidates must live in their assigned geography.

Job Responsibilities and Duties

include, but are not limited to, the following:

• Educate customers and staff regarding payer policies and processes supporting patient access (i.e., eligibility and benefit verification, prior authorization, and appeals/denials)
• Ability to develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
• Expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance
• Collaborate effectively with Managed Markets and Sales to address challenges and opportunities with patient access
• Assist in educating sales colleagues on product access and patient support programs, as needed
• Develop and keep updated knowledge of the local and national payer landscape
• Proficient in both virtual and live customer engagements
• Communicate territory activity in an accurate and timely manner as directed by management
• Overnight travel as indicated by the needs of the business
• All reimbursement activities must be conducted and managed within all appropriate legal and regulatory guidelines and require continuous monitoring of compliance with such guidelines and laws
• Additional responsibilities as assigned

Requirements/ Qualifications

• Bachelor’s Degree required; graduate degree preferred

• Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with a minimum of 2 years as an FAM or RAM working specifically with retail medications (preferably with neurology experience)
• Fluency in reading, writing, and speaking English and Spanish
• Must live in the territory’s geography
• Ability to travel up to 50-75% required, which may include overnight travel

Experience, Knowledge and Skills

• Current or recent CNS experience strongly preferred
• Experience and expertise working with multiple cross-functional teams
• Previous experience working in an entrepreneurial environment with launch experience is preferred
• Pharmacy benefit knowledge required, identifying, and educating to payer criteria for prior authorization
• Knowledge and understanding of payer segments (e.g., Commercial, Medicare Part D) required
• Ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Demonstrated experience delivering outstanding results
• Ability to work independently, manage travel schedules, and schedule visits (territory management)
• Proficient in both virtual and live customer engagements

Salary & Benefits

The anticipated salary range for this role is $140,000 - $175,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.