Fiber Optics Technician

Zones; Cleveland (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider is hiring for a position that involves installation and verification of IT hardware, requiring travel across locations. Candidates need at least 2 years of experience and basic electronic skills. The job offers a comprehensive training program, and team members can develop their skills while supporting client success in a diverse environment.

Benefits

Medical coverage

State-mandated sick leave

Work-life balance support

Qualifications

• Minimum of 2 years of experience, or equivalent combination of education and experience.
• Authorized to work in the US.
• Ability to travel to multiple customer locations.
• At least 25 years of age.
• Ability to lift tools and equipment up to 75 lbs without assistance.

Responsibilities

• Addition or removal of non-powered equipment hardware.
• Lead verification/continuity testing.
• Understand the Scope of Work (SOW).
• Prepare a Method of Procedure (MOP).
• In-process and final quality inspections.

Skills

PC skills

Basic electronic skills

Ability to travel

Manual dexterity

Education

2 years of experience or equivalent education

Tools

Basic hand tools (screwdrivers, crimpers, pliers)

Job description

Overview

Description: Position at Zones LLC.

Company Overview: Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Zones is a Minority Business Enterprise (MBE) in business for over 35 years and specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, Zones partners with leading technology providers and aims to build digital infrastructures that drive business outcomes.

Position Overview:

• Term: 1+ year
• Location: Remote (100% travel)
• Pay: $25.00 - $32.00; commensurate with experience
• Hours: Standard business hours

Our Field Services Team delivers solutions that build long-term relationships. You will act as a first-line response to customers, communicate openly and helpfully, triage issues, and provide solutions. Formal training will equip you to deliver what customers need when they need it. Training includes virtual and hands-on classroom sessions to enable fast learning and growth within a learning community that shares knowledge across territories.

Responsibilities

• Addition or removal of non-powered equipment hardware.
• Addition or removal of wiring and connections (on non-working equipment only and switchboard cable only).
• Lead verification/continuity testing.
• Analysis of job specifications and drawings.
• Understand the Scope of Work (SOW) and write comprehensive Job Change Order (JCO) summaries.
• Provide work assignments to Skill Level 1 and 2 Installers.
• Prepare a Method of Procedure (MOP).
• Write Job Information Memorandums (JIMs).
• Resolve job specification and/or drawing problems.
• Mark/correct office record drawings.
• In-process and final quality inspections.

Qualifications

• Minimum of 2 years of experience, or equivalent combination of education and experience.
• Authorized to work in the US.
• Ability to travel to multiple customer locations including those several hours away or out of state; Real ID/Passport for air travel; ability to rent a car.
• At least 25 years of age.
• PC skills, basic electronic skills, and some hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• Rotating and weekend shifts.
• Carrying and lifting tools, parts, and equipment up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, manual dexterity, and manipulation of objects of varying size.
• Willing to be trained for various certifications.
• Have at least a basic set of hand tools (screwdrivers, crimpers, pliers, etc.).

Benefits & EEO

Zones offers a comprehensive Benefits package

Zones provides a comprehensive benefits package including medical coverage, state-mandated sick leave, and other benefits to support well-being and work-life balance. Zones participates in E-Verify and is committed to diversity; as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, the Zones community is diverse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

At Zones, work is more than a job—it's a career with a global team focused on client success, technology, and lifelong learning in a collaborative culture. If you are interested in working on the cutting edge of IT innovation, Zones is the place for you!

Security & Compliance: Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm eligibility to work in the United States.