Fiber Optics Technician

Zones, Inc; Cincinnati (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A global IT solutions provider is seeking a Fiber Optics Technician to manage installations and troubleshoot issues for clients. This remote role requires at least 2 years of experience and the ability to travel for on-site work. Candidates should possess basic electronic skills and be physically capable of handling equipment. A comprehensive benefits package is offered.

Benefits

Medical coverage

State-mandated sick leave

Work-life balance support

Qualifications

• Minimum of 2 years of experience, or equivalent combination of education and experience.
• Authorized to work in the US.
• Must be at least 25 years of age.

Responsibilities

• Addition or removal of non-powered equipment hardware.
• Perform lead verification/continuity testing.
• Complete in-process and final quality inspections.

Skills

PC skills

Basic electronic skills

Ability to perform physical tasks

Tools

Hand tools (screwdrivers, crimpers, pliers)

Job description

Overview

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Zones is a Minority Business Enterprise (MBE) with 35+ years in business, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries and partnering with Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones builds digital infrastructures to help businesses operate more effectively. Zones is an Equal Employment Opportunity Employer and participates in E-Verify.

Position Overview

Term: 1+ year

Location: Remote (100% travel)

Pay: $25.00 - $32.00; commensurate with experience

Hours: Standard business hours

Our Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first-line response, you will communicate openly, helpfully, and engagingly to find the right solution. You will organize, triage customer issues, and handle some problems before they start. Our formal training will enable you to provide customers with what they need when they need it.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. We are committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share knowledge and enhance growth.

What you’ll do as the Fiber Optics Technician

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

• Addition or removal of non-powered equipment hardware.
• Addition or removal of wiring and connections (on non-working equipment only and switchboard cable only).
• Lead verification/continuity testing.
• Analysis of job specifications and drawings.
• Understand the Scope of Work (SOW) and write comprehensive Job Change Order (JCO) summaries.
• Provide work assignments to Skill Level 1 and 2 Installers.
• Prepare a Method of Procedure (MOP).
• Write Job Information Memorandums (JIMs).
• Resolve job specification and/or drawing problems.
• Mark/correct office record drawings.
• In-process and final quality inspections.

What you will bring to the team

• Minimum of 2 years of experience, or equivalent combination of education and experience.
• Authorized to work in the US.
• Ability to travel to multiple customer locations including those several hours away or out of state, RealID/Passport for any airplane travel, ability to rent a car.
• At least 25 years of age.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Rotating and weekend shifts.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained for various certifications.
• Have at least a basic set of hand tools (screwdrivers, crimpers, pliers, etc.).

Benefits and Equal Opportunity

Zones offers a comprehensive Benefits package. We are committed to supporting our team with medical coverage, state-mandated sick leave, and other benefits designed to support well-being and work-life balance. As a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, Zones emphasizes diversity and inclusion.