Fiber Optic Field Support Specialist Part-Time CA or NV

Corning Incorporated; California (MO); On-site; USD 48,000 - 55,000; Part time

Job summary

Corning Incorporated is seeking a Fiber Optic Field Support Specialist – Part-Time to train customers, support installations, and gather feedback across CA/NV. The role requires hands-on fiber optic expertise, strong communication, and travel up to 50% of the time.

You will educate customers on installation best practices, perform field testing, and support demonstrations while promoting Corning Optical Communications quality policies.

Qualifications

• Technical degree or equivalent work experience.
• Minimum of 3 years' experience in Fiber Optics.
• Possess a driver's license and be insurable.
• Work independently with little or no supervision.
• Able and willing to travel 50% of the time.
• Interface and communicate effectively with all levels of personnel, internal and external to the company.

Responsibilities

• Provide after the sale training and field support of fiber optic cable and hardware installations (Inside Plant and Outside Plant).
• Actively pursue competitive information and report back to Sales.
• Support field trials and product evaluations for fiber optic cable and hardware installations.
• Support Sales demonstrations/presentations and trade shows.
• Support Data Center and FTTH installations.
• Perform training, troubleshooting and field support for fiber optic installations.
• Teach Tier 1 (light source and power meter) and Tier 2 (OTDR) fiber optic field testing applications.
• Instruct fiber optic installation classes up to 25 students as a qualified instructor or a technical assistant.

Skills

Fiber optics

MS Office

Spanish a plus

Independent worker

Education

Technical degree or equivalent work experience

Job description

Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

The Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

Fiber Optic Field Support Specialist – Part-Time. Technical Field Specialist personnel provides product training, new product introduction, promote and assist in gathering information and customer feedback while promoting Corning Optical Communications Quality policies and best practices to customers of Corning Optical Communications in their specific territories.

Key Responsibilities

• Provide after the sale training and field support of Corning Optical Communications fiber optic cable and hardware installations (Inside Plant and Outside Plant).
• Actively pursue competitive information and report back to Sales.
• Support field trials and product evaluations for fiber optic cable and hardware installations.
• Support Sales demonstrations/presentations and trade shows
• Support Data Center and fiber to the home (FTTH) installations
• Perform training, troubleshooting and field support for both single and ribbon fiber splicing.
• Teach Tier 1 (light source and power meter) and Tier 2 (OTDR) fiber optic cable field testing applications.
• Instruct fiber optic installation classes up to 25 students as a qualified instructor or a technical assist role.

Education/Experiences/Skills - Required

• Technical degree or equivalent work experience
• Minimum of 3 years' experience in Fiber Optics
• Possess a driver's license and be insurable.
• Work independently with little or no supervision.
• Able and willing to travel 50% of the time.
• Interface and communicate effectively with all levels of personnel, internal and external to the company.

Skills - Desired

• Spanish a plus
• Proficient in Microsoft Office Word and Excel
• Knowledge of Corning Optical Communications products

Location and Travel Requirements

• Based in either central or southern California or Nevada.
• Will travel 50% of the time within these areas

Salary

The range for this position is $35.00 hourly rate - $40.00 hourly rate. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

Benefits

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

Immigration Sponsorship

This position does not support immigration sponsorship.

Equal Opportunities & Accessibility

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [e-mail].