Fiber Network Broadband Systems Engineer

City-of-Ocala,-F; Ocala (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

City of Ocala is seeking a highly technical Telecommunications Specialist to install, test, operate and maintain high-speed data networks and fiber-based transport systems. You will manage data/voice network operations, coordinate with IT and external agencies, and monitor edge devices for interconnectivity.

The role requires advanced knowledge of LAN/WAN, SNMP platforms, encryption and routing protocols, with the ability to work on-call and potentially irregular hours.

Qualifications

• High School Diploma or GED.
• Technical training in electronics or related field with an associate's degree or equivalent.
• Bachelor's degree in electrical engineering or related field preferred.
• Bachelor's degree in electrical engineering or related field may be substituted for required experience.
• Three years' experience with implementation and testing of LAN technologies (Ethernet, Fast Ethernet, Token Ring, SONET).
• Three years' experience with implementation and testing of WAN technologies (T1/T3, MAN, Active Ethernet, Dark Fiber).
• Three years' experience with SNMP-based network management platforms (Sun Solaris, HP OpenView, Cabletron Spectrum).
• Three years' experience designing and implementing operational and support standards for large networks.
• Three years' experience with OS platforms (NetWare 3.x/4.x, Windows XP/7).
• Three years' experience with routing protocols (RIP, OSPF, BGP-4).

Responsibilities

• Performs testing and installation of electronics hardware/software for data/voice network transport systems.
• Executes software changes and modifications to Data Transport and Voice Systems.
• Monitors and analyzes network performance, identifies causes of problems, initiates corrective action.
• Consults with vendor technical staff to resolve equipment problems and performance issues.
• Researches and recommends methods to enhance network services to support end-user requirements.
• Prepares reports and maintains records of tests; updates databases and drawings to reflect as-built changes.
• Inspects and monitors contract services and vendors for quality of work.
• Coordinates projects involving City IT staff to connect City with external agencies.
• Maintains and troubleshoots City network edge devices for interconnectivity.
• Evaluates new technology and products and makes recommendations for enhancements/expansion.
• Makes recommendations for fiber path connectivity for customer circuits.
• May work irregular hours and be on-call.
• Serves as technical contact between customer and Electric Utility.
• Evaluates life expectancy of network edge devices and plans replacements.
• Provides input to enterprise budget and ensures expenditures align with budget.

Skills

LAN technologies

WAN technologies

SNMP management

Fiber optics

Networking design

Electrical safety

Documentation

English communication

Education

Associate degree in electronics

Bachelor's degree in electrical engineering

BS in EE preferred

Tools

Sun Solaris

HP OpenView

Cabletron Spectrum

Job description

This is a highly technical, responsible, and professional position in the installation, testing, operating and maintenance of high speed data networks, business telephone systems, fiber optic based digital transport systems, and related equipment. Responsible for the management of data and voice network operations. Reports to the Manager of Telecommunications.

Essential Job Functions

1. Performs testing and installation of electronics hardware/software used in implementing data and voice network transport systems.
2. Responsible for executing software changes and modifications to the Data Transport and Voice Systems.

3. Monitors and analyzes data and voice network systems for performance and problem indication. Determines causes of problems and initiate's corrective action.

4. Consults with vendor and manufacturer's technical staff to resolve network equipment problems and performance issues.

5. Researches, evaluates, and recommends methods of enhancing network services to support and fulfill end-user requirements.

6. Prepares reports and keeps records of tests performed. Responsible for updating databases and drawings to reflect as-built changes.

7. Inspects, oversees, and monitors contract services and vendors for quality of work and conformance to installation and repair procedures.

8. Responsible for coordinating projects requiring the involvement of the City of Ocala IT staff and projects to provide interconnectivity between the City and other external agencies.

9. Maintains and troubleshoots City network edge devices for interconnectivity to the City’s data network.

10. Evaluates new technology and products and makes recommendations for enhancements/expansion for pro-active network growth.

11. Makes recommendation for fiber optic path for connectivity of customer requested circuits.

12. May need to work irregular hours and be on-call.

13. Serves as technical contact between the customer and Electric Utility.

14. Responsible for periodic evaluation of City network edge devices for life expectancy and end of life status. Once end-of-life status is reached, recommendation must be made for replacement equipment.

15. Responsible for providing input to the development of the enterprise’ annual budget and ensures expenditures are in compliance with existing budget.

Nonessential Job Functions

1. Maintains assigned vehicle according to City policies.
2. Performs other work as assigned.

Minimum Qualifications

• High School Diploma or GED
• Must have technical training in electronics or a related field with an associate's degree or equivalent.
• Bachelor's degree in electrical engineering or a related field preferred.
• Bachelor's degree in electrical engineering or a related field may be substituted for the required experience.
• Three years' experience with implementation and testing of LAN technologies such as Ethernet, Fast Ethernet, Token Ring, and SONET.
• Three years' experience with implementation and testing of WAN technologies such as T1/T3, MAN, Active Ethernet, and Dark Fiber.
• Three years' experience with network management using SNMP based platforms such as Sun Soltice, HP Openview, or Cabletron Spectrum.
• Three years' experience designing and implementing operational and support standards for large network implementations.
• Three years' experience supporting network operating system platforms such as NetWare 3.x, NetWare 4.x, Windows XP, and Windows 7.
• Three years' experience with advanced configuration of Internet working devices such as bridges and routers in a multiprotocol environment (TCP/IP, IPX, SNA, NetBIOS) using various interior and exterior routing protocols (RIP, OSFP, BGP-4) preferred.

Licenses/Certificates

• Must possess and maintain a valid Florida Operators Driver's License with an acceptable driving record.
• Industry certification such as CNE or MCSE desirable, but not required.

Residency Requirement

• Within one year of date of hire or promotion to this position, the employee must live and remain living within 30 minutes of the Electric Utility work facility (presently City Complex - 1805 NE 30th Avenue).

Knowledge, Skills, and Abilities

Must have working knowledge of standard methods, practices, tools and materials used for repair and maintenance of fiber optics, electronic and solid-state electrical equipment. Must have the ability to work from service manuals and blueprints and diagrams. Must have working knowledge of hazards and safety precautions taken to protect persons and equipment in a high voltage distribution and transmission station environment.

Must be skilled in the use and care of electrical and electronic test equipment used in the various areas of the specialty such as oscilloscopes, OTDR, digital logic analyzers, volt-ohm meters, communications line quality monitors, fiber optic testing and fusion splicing devices and other such equipment used in the trade.

Must have working knowledge of industrial standards and requirements for the operation of data, voice, and video broadband networks transported over fiber optic and copper cables and wireless equipment. Must have working knowledge of how to utilize computer aided drafting equipment for updating drawing and schematics.

Must be able to drive a city vehicle, sit and stand for prolonged periods of time, visually monitor computer screens, climb a ladder, bend, stoop, lift 35 pounds, walk on uneven ground, use a calculator, computer keyboard & mouse, telephone, and a two-way radio. Mental ability to evaluate visual and printed data/reports. Communicates clearly with others in English, orally and in writing about complex technical issues.

Must be aware of and comply with all Ocala Utility Services safety procedures and wear all personal safety equipment as required by those procedures. Ability to remain calm in stressful situations.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, and working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).