Fiber Logistics Technician

Lumbee-River-EM; Pembroke (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Lumbee-River-EM is seeking a Logistics Fiber Technician to be the primary contact for fiber logistics operations. You will coordinate ordered fiber materials, ensure accurate charge-outs to accounts using NISC software, and maintain efficient workflows across departments.

The role involves collaborating with vendors, processing materials, managing work orders, and performing regular cycle counts to ensure inventory accuracy.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in Business Administration, Engineering or related field preferred.
• 3-5 years of warehouse/inventory management, purchasing, and fleet assets experience required.
• Excellent communication and customer service skills; able to collaborate across departments.
• Valid Driver's License required; forklift certification preferred within 90 days.

Responsibilities

• Gather materials for fiber jobs, load/unload trucks, and maintain inventory documentation with safe handling.
• Assemble, issue, receive, stock and retire fiber materials for line crews and contractors according to procedures.
• Maintain documentation for cooperative transfers, paperwork, pick lists, and work orders; enter data into accounting software.
• Process purchase orders and manage fiber material availability to support prompt service.
• Conduct fiber inventory cycle counts and resolve discrepancies, shortages, or overages.
• Ensure periodic checks of materials; restock and keep bins stocked with commonly used fiber materials.
• Evaluate items for salvage or retirement and maintain a clean, hazard-free warehouse environment.

Job description

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

The Logistics Fiber Technician serves as the primary point of contact for fiber logistics operations and plays a key role in supporting the team to achieve project goals. Responsibilities include coordinating ordered fiber materials, ensuring accurate fiber charge-outs to appropriate accounts using the NISC software, and maintaining efficient workflows. The Logistics Fiber Technician collaborates with vendors, reviews and processes materials, manages work orders, and assists with scheduling fiber inventory. This role ensures fiber inventory accuracy through real time cycle counts and upholds a safe, orderly, and clean working environment. Additionally, the Logistics Fiber Technician interfaces with multiple departments, including accounting, engineering, and Fiber, as well as approved vendors and contractors, to maintain seamless communication and coordination. Cross-training on the electrical side of warehouse operations is required, with assistance provided as needed. This position demands a proactive and detail-oriented individual dedicated to supporting operational excellence and project success.

What you will do

• Gather materials for fiber jobs, load and unload trucks, sort fiber material and maintain fiber inventory documentation. Using moving equipment such as a forklift, ensure that materials are moved and stored in proper locations. Maintain the cleanliness, orderliness and safety of the warehouse.
• Assemble, issue, receive, stock and retire fiber materials for line crew and contractors for jobs based on materials list and according to proper procedures. Returns and retirements are to be entered daily.
• Maintain needed documentation for the cooperative such as, but not limited to, transfer/receiving paperwork, material paperwork, pick lists, work orders, etc. entering information into accounting software.
• Process and file purchase orders and maintain active control of fiber materials on order to ensure that fiber materials are available in sufficient quality and quantity that will enable Cooperative personnel to render efficient and prompt service to the members. Advise Warehouse/Inventory Supervisor of discrepancies between the purchase order and material received and of any damages to assure proper receipt.
• Conduct fiber physical cycle counts and other fiber inventory audits as required or requested, such as fiber, conduit, Gigaspires, etc., reconcile fiber inventory shortages and overages reporting discrepancies, as necessary.
• Maintain accurate accountability of outgoing/incoming materials; requisitions with proper description through Warehouse/Inventory Supervisor as needed. Make periodic checks of fiber material and fiber supplies to maintain an average inventory and keep warehouse bins stocked with regularly used fiber material.
• Evaluate items for salvage, return or retirement and restocks as necessary. Maintain fiber storage yard and outside areas clean and free of debris, performing general housekeeping of outside grounds of warehouse. Clean warehouse and keep free from hazards.

Qualifications

• High School Diploma High School Education Required or
• Associate's degree Business Administration, Engineering or related field Preferred
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• 3-5 year's experience with warehouse management, purchasing, inventory controls, and fleet assets Required
• Working knowledge of fiber materials, electric materials, equipment, supplies, and apparatus required for fiber construction, electric distribution and transmission construction, maintenance, and operations
• Must understand fiber staking sheets and computer-generated fiber material picking list sheets
• Must have knowledge of both overhead and underground construction and maintenance of distribution and transmission lines as well as RUS list of Material and Construction Specifications
• Must have good communication, customer service and employee relation skills
• Valid Driver's License Upon Hire Required
• Forklift Certification within 90 Days Preferred

Physical Demands

• Standing - Constantly
• Walking - Constantly
• Sitting - Rarely
• Lifting - Constantly
• Carrying - Constantly
• Pushing - Constantly
• Pulling - Constantly
• Climbing - Constantly
• Balancing - Constantly
• Stooping - Constantly
• Kneeling - Constantly
• Crouching - Constantly
• Crawling - Frequently
• Reaching - Constantly
• Handling - Constantly
• Grasping - Constantly
• Feeling - Constantly
• Talking - Occasionally
• Hearing - Frequently
• Repetitive Motions - Constantly
• Eye/Hand/Foot Coordination - Constantly

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.