FHA Senior Service Coordinator

First Allegiance; United States; Remote; USD 45,000 - 55,000; Full time

Job summary

First Allegiance seeks a Senior Service Coordinator for a remote position, focusing on managing a portfolio of FHA loans and ensuring compliance with property preservation tasks. The ideal candidate will possess strong communication skills and the ability to navigate multiple information platforms, while enjoying benefits including medical and dental insurance.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

Employee Referral Program

Qualifications

• Experience in property preservation required.
• Strong interpersonal skills needed.
• Ability to manage multiple projects in a deadline-driven environment.

Responsibilities

• Manage portfolio of FHA loans from initial inspection to pre-conveyance.
• Negotiate with contractors and ensure compliance with deadlines.
• Serve as liaison between clients, preservation teams, and contractors.

Skills

Organization

Communication

Analytical mindset

Problem-solving

Tools

MSP/ICE

MS Excel

MS Teams

MS Outlook

Zoom

Job description

3 days ago Be among the first 25 applicants

This range is provided by First Allegiance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $55,000.00/yr

Direct message the job poster from First Allegiance

First Allegiance is a dynamic, woman-owned, nationwide property service firm specializing in property preservation, custom maintenance programs, repair-rehab, property registration/code compliance and lockout field services.

The FHA SSC (Senior Service Coordinator) is a 100% remote based position. This role requires the incumbent to possess strong organization and communication skills and be well versed in property preservation. The ability to independently drive a property through the pre-conveyance FHA process is a must.

What you’ll do:

• Handles/manages a portfolio of FHA loans from initial vacancy inspection to pre-conveyance.
• Manage repairs and work completion timelines to ensure compliance with conveyance due dates.
• Communicate with clients to provide conveyance updates, conveyance strategy, and obtain supporting servicing documentation required for submission of OAs, appeals, and surcharge requests.
• Navigate and guide the process of submitting OAs, appeals, and surcharges to the MCM.
• Negotiate pricing and completion dates with contractors for profitability and timeliness related to conveyance deadlines.
• Complete quality control reviews of work completed on assigned loans, requesting corrections and missing information.
• Serve as property liaison between property preservation, contractors, clients, and MCM.
• Resolve issues and questions related to property inspections and preservation work.

What you’ll bring:

• Designated work space in your home; this is a 100% remote position.
• Reliable internet connection meeting updated company requirements of hardware to support our proprietary system
• Experience working in and managing multiple information platforms and communication channels such as MSP/ICE, MS Excel, P260, MS Teams, MS Outlook, and Zoom.
• Sense of urgency and ability to communicate across multiple departments to ensure priorities are clear
• Ability to work independently and adjust priorities to achieve accurate and timely results.
• Strong analytical mindset, interpersonal skills, and verbal and written communication skills
• Successful problem-solving experience, including the identifying the root cause of a problem
• Ability to balance multiple projects and perform in a deadline-driven environment.

What we offer:

• Ancillary benefits such as medical, dental, and vision insurance (varies by location)
• Holidays, PTO, and 100% remote work
• Employee Referral Program

First Allegiance is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

Send resumes to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other and Customer Service

• Industries

  Real Estate, Banking, and Investment Banking

Referrals increase your chances of interviewing at First Allegiance by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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