FF&E Coordinator

American Cruise Lines; Guilford (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

American Cruise Lines seeks a proactive FF&E Coordinator to provide administrative and project management support for the Hotel Maintenance, refurbishment and design teams. You will help standardize and improve hotel item quality across ships, reporting to the FF&E Manager.

Join a values-driven team focused on excellence in passenger experiences and shipboard operations, with opportunities to contribute to modernizing onboard offerings and processes.

Qualifications

• Proficiency in Microsoft Office, Excel, ability to use internal software and provided technology.
• Organizational skills and excellent verbal and written communication skills (English).

Responsibilities

• Provide administrative and project coordination support for hotel maintenance, refurbishment, and design projects.
• Audit and maintain ship specific FF&E sheets reflecting updates as specifications change by new designs or product improvements.
• Resolve replacement item requests that are assigned from the Hotel Maintenance ticket system.
• Inventory audits of all hotel furniture, fixtures and equipment in company warehouses.
• Contact vendors for quotes to support replacement hotel items as needed.
• Coordinate with Warehouse and Procurement teams to deliver hotel items.
• Track planned product life cycle schedule of hotel items.
• Update project budgets as needed for planned improvements projects and for yearly ship layup periods.
• Performs other duties as assigned.

Skills

Microsoft Office

Excel

Communication skills

Job description

The FF&E Coordinator provides administrative and project management support to the Hotel Maintenance, refurbishment and design teams. The coordinator supports the company goal of standardization and quality for hotel items onboard American Cruise Lines’ ships. This position is part of the Hotel Maintenance and Refurbishment Team and reports to FF&E Manager.

At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.

Responsibilities

• Provide administrative and project coordination support for hotel maintenance, refurbishment, and design projects.
• Audit and maintain ship specific FF&E sheets reflecting updates as specifications change by new designs or product improvements.
• Resolve replacement item requests that are assigned from the Hotel Maintenance ticket system.
• Inventory audits of all hotel furniture, fixtures and equipment in company warehouses.
• Contact vendors for quotes to support replacement hotel items as needed.
• Coordinate with Warehouse and Procurement teams to deliver hotel items.
• Track planned product life cycle schedule of hotel items.
• Update project budgets as needed for planned improvements projects and for yearly ship layup periods.
• Performs other duties as assigned.

Qualifications

• Proficiency in Microsoft Office, Excel, ability to use internal software and provided technology.
• Organizational skills and excellent verbal and written communication skills (English).

Attributes for Success

• Ability to identify, manage, and solve problems.
• Ability to manage multiple competing deadlines.
• Consistent, accountable, confident, assertive, and committed.

Work Schedule

Monday - Friday 8:30am-5:00pm.

Why Join American Cruise Lines?

At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.

*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.