Fertility Care Medical Admin Coordinator

IVI RMA North America; East Palo Alto (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Paid Time Off & Holidays

Life Insurance & LTD & AD&D

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

IVI RMA North America is seeking a detail-oriented Medical Administrative Coordinator to join our Palo Alto team. You will work closely with nurses, providers, and patients to coordinate care, manage documentation, support treatment readiness, and ensure an exceptional patient experience in a fast-paced fertility care environment.

Location: Palo Alto, CA; Schedule: Monday–Friday, 8:00 AM to 4:00 PM. Prior experience in women’s healthcare is preferred and strong computer and EMR skills are

Qualifications

• Proficient in Microsoft Office and EMR systems.
• Knowledge of medical terminology and patient documentation.
• Experience supporting nurses, providers, and administrative staff.

Responsibilities

• Coordinate patient care with multidisciplinary teams.
• Assist with patient checklists and ensure complete documentation.
• Prepare letters and medical necessity documents.
• Initiate Prior Authorization with insurance for testing.
• Triages patient inquiries and provide high-quality customer service.

Skills

Microsoft Office

EMR systems

Medical terminology

Customer service

Detail oriented

Education

High School Diploma or GED

Associate Degree or CMA certification (preferred)

Tools

EMR software

Office software

Job description

IVI RMA North America is seeking a detail-oriented Medical Administrative Coordinator to join our Palo Alto team. You will work closely with nurses, providers, and patients to coordinate care, manage documentation, support treatment readiness, and ensure an exceptional patient experience in a fast-paced fertility care environment.

Location: Palo Alto, CA; Schedule: Monday–Friday, 8:00 AM to 4:00 PM. Prior experience in women’s healthcare is preferred and strong computer and EMR skills are