Ferry Captain- NYC Ferry

Hornblower Cruises and Events; New York (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated Captain to lead ferry operations in New York City. This role emphasizes safety, teamwork, and customer service, ensuring a superior experience for passengers. As a Captain, you will oversee vessel activities, train crew members, and maintain compliance with regulations. Join a company that values creativity and collaboration, and be part of a team committed to providing exceptional experiences on the water. If you thrive in dynamic environments and have a passion for leadership, this opportunity is perfect for you.

Qualifications

• Must possess a valid U.S.C.G. license as Captain of Motor Vessels.
• Experience in the Passenger Vessel Industry preferred.

Responsibilities

• Direct vessel activities ensuring safety and compliance.
• Train and evaluate marine crew performance.
• Conduct safety inspections and maintain vessel condition.

Skills

Leadership

Customer Service

Safety Compliance

Communication

Judgment and Decision Making

Education

High School Diploma or equivalent

Valid U.S.C.G. Captain License

First Aid/CPR Certification

Tools

VHF Radio

Job description

Salary - $36.04/HR

NYC Ferry operated by Hornblower is seeking Captains for our location in Brooklyn, NY

About the Opportunity:

NYC Ferry by Hornblower is building a team of talented people who understand that we are all active and equal contributors to making quality a part of our day-to-day operation. We strive to create amazing experiences through our commitment to safety, quality, the environment, and customer service. We are expanding New York City's ferry service to a total of six routes over 60 miles of waterways that will connect New Yorkers and visitors to the City's waterfront communities, including neighborhoods, job centers, and parks.

Do you share NYC Ferry's passion for providing superior levels of teamwork and customer service? If you are an enthusiastic team player who thrives in a work environment where communication, creativity, and cooperation are encouraged, we may have just the opportunity for you!

The Captain directs the vessel's activities and operates the vessel safely and efficiently while supervising onboard employees. This position serves as the primary contact onboard the vessel with the USCG concerning compliance with laws and regulations. The Captain administers training and drills aboard the vessel, and ensures a high level of customer service is provided.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

1. Direct the ferry's activities and ensure passengers' safety and security while vessel is underway.
2. Operate vessel at economic engine speeds, per established policies.
3. Plan and coordinate safety inspections of the ferry to ensure safe operation of equipment, crew safety, and compliance with USCG laws and regulations.
4. Train and provide feedback for evaluation of the performance of marine crew.
5. Ensure all inspections by the USCG meet the standard (no 835s) insofar as is practicable.
6. Ensure vessel(s) maintain a COI inspection ready condition at all times.
7. Ensure vessel(s) are kept in appropriate satisfactory condition and maintenance work is done unobtrusively while guests are onboard.
8. Maintain and enhance our benchmark status with all inspecting agencies.
9. Ensure compliance with all applicable local, state, and federal safety and environmental regulations, including station bill assignments.
10. Provide required training as needed for working with and proper disposal of hazardous waste.
11. Maintain radio watch and monitor VHF channels 13 and 14.
12. Guarantee a physically safe and environmentally sound working environment—proper tools, training, facilities, and materials for all crewmembers; conduct weekly emergency drills.
13. Must be able to lift and carry up to 50lbs.
14. Must be able to climb ladders, bend, stoop, crouch, crawl, and respond quickly to various emergencies and situations.
15. Work in various degrees of weather and visibility.
16. Additional duties as assigned.

Requirements & Qualifications:

1. HS Diploma/degree, or equivalent of experience, from an accredited institution.
2. Valid U.S.C.G. license endorsed as Captain of Motor Vessels of at least 100 gross tons upon Inland Waters, and ability to maintain.
3. Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain.
4. Valid First Aid/CPR Certification, and/or ability to obtain and maintain.
5. Valid Driver's License.
6. Copy of DD214, if Veteran status.
7. Possess and demonstrate superior judgment, analytical ability, performance under pressure, and other skills necessary during routine operation or emergency response aboard a motor vessel.
8. Thoroughly understand all pertinent regulations and laws under which the vessel operates.
9. Communicate clearly and effectively both orally and in writing.
10. Ability to effectively interact with passengers, guests, and fellow employees.
11. Ability to use independent judgment and discretion to develop and execute innovative solutions to crew management and morale issues.
12. Logically and independently plan, organize, and complete work assignments.
13. Prior experience in the Passenger Vessel Industry preferred.

About Us:

Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies Hornblower's mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment of any type, including but not limited to race, religion, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, medical conditions, veteran status, disability, genetic information, political affiliation, or marital status. We also participate in the E-Verify program where applicable.

Pursuant to applicable laws, including the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.