分析師-催收

Trane Technologies plc; La Crosse (WI); Hybrid; USD 46,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401K matching up to 6% with 2% core

Paid time off

Education assistance

Job summary

Trane Technologies在拉克罗斯（La Crosse, WI）招聘催收分析师，负责管理多元化客户的应收账款组合，推动催收结果以达到业务单元及企业目标。该职位需与内部外部合作伙伴建立良好关系，具备优秀的口头与书面沟通能力，专业地表达自己。

工作地点为混合制：周一至周四在办公室工作，周五可自由选择工作地点，薪酬范围与福利按公司标准执行，优先具备相关催收或客户服务经验者。

Qualifications

• 需要具备与团队、销售及客户沟通的出色人际交往能力
• 具备良好的口头与书面表达能力，专业化沟通
• PC基础和Microsoft Office熟练

Responsibilities

• 使用可用收款软件工具执行有效的催收策略，实现应收账款的持续改进
• 确保及时、准确地回应客户咨询、文档问题、结算错误、付款应用错误及争议
• 主动联系客户催收逾期应收款，评估并决策是否对账户设置信用暂停，同时提供电话支持
• 监控分配的客户组合，确保其信用额度在批准范围内并在必要时调整
• 进行越线/授权额度的审批建议，及进行信用参考的调用以支持信用决策
• 推动并销售自动化/预付选项给客户
• 执行DNB报告并在需要时获取信用参考

Skills

Interpersonal skills

Communication

Customer service

Education

High School Diploma

BS/BA in Finance/Accounting

Job description

## 分析師-催收應徵remote type: 週一至週四,與同事在辦公室工作。週五則可自行選擇工作地點,靈活配合工作需求。locations: 拉克羅斯,威斯康辛time type: 全職posted on: 今天刊登job requisition id: JR-6947成為我們使命的一份子!作為全球領先的企業,致力於為建築、住宅及交通運輸創造舒適、永續且高效的氣候解決方案,我們有責任將地球放在首位。對於 Trane Technologies 及旗下業務,包括 Trane 和 Thermo King,永續發展不僅是我們的經營方式,更是我們的核心事業。你是否敢於直面世界的挑戰,並看見具有影響力的可能性?你是否希望為創造更美好的未來貢獻一己之力?如果你的答案是肯定的,我們誠摯邀請你加入我們,一同勇敢挑戰永續世界的無限可能。了解我們為你量身打造的福利,助你在工作與生活中蓬勃發展。我們勇往直前。工作地點:週一至週四,與同事在辦公室工作。週五則可自行選擇工作地點,靈活配合工作需求。Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers primarily within the Customer Centers. This position will drive collection results to achieve business unit and enterprise targets for a customer base of accounts. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maximize collections. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner. **What you will do:*** Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).* Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities.* Proactively contact customers concerning collections of past due receivables and determine reasons for non-payment. Make decision to place account on credit hold when the situation arises. Additionally provide phone support by handling incoming calls from sales offices and customers on a variety of items.* Monitors assigned portfolio of customers to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved credit lines. Recommends changes to the existing credit line where warranted. Prepares and recommends over line approval requests and approves within their Level of Authority. Run DNB reports and call for credit references as needed to support credit decision.* Promote, negotiate and sell automated/pre-payment options to customers. **What you will bring:*** High School Diploma required. BS/BA in Finance, Accounting, or other business degree preferred.* 1+ years experience in collections or customer service role, manufacturing industry preferred. Related work experiences with risk analysis and receivable collection a plus.* Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.* Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers.* Must be able to prioritize work daily, weekly and monthly to achieve or exceed stated collection metrics.* PC literacy and basic Microsoft Office literacy required.年度基本薪資範圍或時薪基本薪資範圍:$45,821.66 - $64,224.99薪酬類型Exception Hourly符合獎勵資格No符合銷售佣金資格No免責聲明:我們致力於為此職位提供具競爭力的薪酬,並根據多項因素量身訂做。實際薪酬將取決於資歷、績效、地理位置、學歷、經驗、出差需求及工會身份等要素。我們的薪酬範圍通常以該國的全國平均水平為基準。此外,福利內容可能會因地區、業務屬性、工會參與及員工身份而有所不同。**在工作和家庭中茁壯成長:*** 福利從第一天起就生效,適用於您和您的家人,包括健康保險和全面健康計劃,並提供豐厚獎勵——我們敢於關心!* 家庭建設福利包括生育保障以及收養/代孕協助。* 401K 配對高達 6%,外加額外 2% 核心貢獻 = 公司貢獻最高可達 8%。* 帶薪休假包括 15 天年假、9 天帶薪假日、3 天浮動假日、病假,以及額外選項以支持志願服務和育嬰假。* 通過公司課程提供教育和培訓機會,包括學費援助和學生貸款支持。免責聲明:福利提供可能因集體談判協議及地方/州法規而異 安全敏感職務No公司將特定職位指定為安全敏感職位。安全敏感職位可能需要您通過額外的藥物篩檢。我們提供具競爭力的薪酬以及完善的福利和相關計劃。我們是一家提供平等就業機會的雇主;所有符合資格的申請者,無論其種族、膚色、宗教、性別、性取向、性別認同、國籍、懷孕狀況、年齡、婚姻狀況、身心障礙、受保護退伍軍人身份或任何依法受保護的身分,均會獲得公平的就業考量。