FEMA - Program Delivery Specialist

CDM Smith; Concord (NH); On-site; Full time

Job summary

An established industry player is seeking a Disaster Program Delivery Specialist to join their team in Concord, New Hampshire. This role involves collecting and reviewing applicant data to determine eligibility for FEMA assistance, coordinating communication with applicants, and supporting the claims process. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities. This is a unique opportunity to be part of a talent community for future project opportunities in public assistance technical assistance. If you are passionate about helping communities recover from disasters, this position may be perfect for you.

Qualifications

• 5 years of in-field experience required, or 2 years with a bachelor's degree.
• Must be a U.S. citizen and able to obtain a FEMA Badge.

Responsibilities

• Collects and reviews applicant data for eligibility and assignment priority.
• Supports communication with applicants and coordinates document transmittal.
• Validates damage details and participates in FEMA meetings.

Skills

Organizational Skills

Attention to Detail

Customer Service Skills

Written Communication

Oral Communication

Flexibility

Education

High School Diploma

Bachelor's Degree

Job description

CDM Smith FEMA - Program Delivery Specialist in Concord, New Hampshire

40509BR

Requisition ID: 40509BR

Business Unit: FSU

Job Description:

The Disaster Program Delivery Specialist:

1. Collects, coordinates and/or reviews applicant data to determine eligibility and priority of assignments to include but not limited to: audits for completeness, reviews information gathered during the Preliminary Damage Assessment (PDA) for assigned applicants, completes exploratory calls to gather information from applicants, and understands each applicants’ projects and recovery priorities.
2. Supports the communication process with the applicant about their status by scheduling regular meetings, tracking and following up with the applicants on FEMA’s requests. Coordinates transmittal of documents through FEMA’s Consolidated Resource Centers utilizing a web-based tool, schedules site inspections with the applicants and Site Inspector Task Force Leader and identifies when technical expertise may be needed throughout the program delivery process.
3. Supports the claims process by reviewing and validating damage details, scopes of work, and costs with the applicant. Participates in regular FEMA meetings by providing updates on work status and may evaluate claims and make recommendations to FEMA as to whether the claim is eligible. Assists with the development of the Determination Memo and communicating final determinations to the applicants during close out. Conducts an exit briefing with the applicant. Performs other duties as required.
4. May coordinate and complete basic to moderately complex site inspections to validate and record damage to assist in the FEMA Public Assistance grant delivery process.

Minimum Qualifications:

1. High School Diploma or equivalent. Domestic travel is required.
2. 5 years of in-field experience (2 years of in-field experience with a bachelor’s degree).

Skills and Abilities:

1. Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.
2. Demonstrates good organizational skills to balance and prioritize work.
3. Good attention to detail and customer service skills.
4. Good written and oral communication skills.
5. Ability to adapt to change quickly and remain flexible.

Pay Range Minimum: $27.30

Pay Range Maximum: $48.30

Work Location Options: Successful candidate will be required to work in office and field locations as needed.

Driver's License Requirements: An appropriate and valid driver's license is required.

Seeking candidates for a potential future opportunity!: We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors – PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an “Evergreen” position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens.