Feeds Operator

United States Agency for Global Media (USAGM); Florida; On-site; USD 60,000 - 95,000; Full time

Job summary

United States Agency for Global Media (USAGM) is seeking a skilled broadcast operations professional to monitor and manage feeds across satellite, fiber, IP, and streaming, coordinating remote guest contributions and ensuring production standards. You will guide camera placement, lighting, and backgrounds, while maintaining connection stability and coordinating with master control.

The role requires proactive trouble-shooting, collaboration with engineering, and the ability to lead a team when

Qualifications

• Experience with broadcast feed management and routing.
• Ability to troubleshoot signal issues across multiple platforms.
• Knowledge of remote contribution workflows (Skype/Zoom, Bitfire, Teradek).

Responsibilities

• Monitor and manage incoming and outgoing broadcast feeds.
• Coordinate feed acquisition, recording, routing, and distribution.
• Operate broadcast routing, switching, and monitoring equipment.
• Verify feed quality, signal integrity, audio levels, and video performance.
• Troubleshoot routine feed issues and coordinate with engineering.
• Record and archive feeds and programming content as required.
• Coordinate on-air remote calls and guest handling.
• Maintain communication with master control, production, engineering, and external broadcasters.
• Stay abreast of latest technology and production standards.
• Perform tasks accurately and independently prior to deadlines.

Job description

Primary Responsibilities: Monitor and manage incoming and outgoing broadcast feeds, including satellite, fiber, IP, and streaming sources. Guide remote contribution of guests and field talent, advising on device/camera placement, lighting acoustic environment camera framing, while managing connection stability and other production standards such as backgrounds. Flagg to producers any additional challenges with remote guests such as wardrobe, hats or any non-standard appearance concerns. Coordinate feed acquisition, recording, routing, and distribution to support live and recorded broadcasts. Operate broadcast routing, switching, and monitoring equipment to ensure content is delivered to the correct destinations. Verify feed quality, signal integrity, audio levels, and video performance before and during transmission. Troubleshoot routine feed and signal issues and coordinate with engineering staff to resolve technical problems. Maintain communication with master control, production, engineering, and external broadcasters regarding feed schedules and transmission requirements. Record and archive incoming feeds, live events, and programming content as required. Monitor multiple feed sources simultaneously and respond quickly to transmission interruptions or operational issues. Stays abreast of the latest/new technology Coordinates on-air telephone calls, Skype, Zooms, Bitfire, LTN Teradek, and other remotes Operates computers Completes tasks accurately and independently prior to deadline, in according with editorial and production priorities Functions as effective member of a team May serve as a team leader, assigning work and coaching team members and reporting to management on their performance Other related duties as assignedAbout the AgencyThe United States Agency for Global Media (USAGM) is an exciting, multi-media, multi-cultural, global media agency that carries out all United States civilian international broadcasting. Our media networks complement and reinforce one another in a shared mission vital to U.S. national interests: to inform, engage, and connect people around the world in support of freedom and democracy. Our staff of dedicated professionals serve as an example of a free and independent media, bringing news, information, and relevant discussions to a weekly audience of over 278 million people worldwide in over 60 languages via radio, television, Internet, and social media.USAGM networks include the Voice of America and the Office of Cuba Broadcasting (Radio and TV Marti) and three grantee organizations: Radio Free Europe/Radio Liberty, the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia.This is not an announcement for a federal job. This position is for employment as a personal services contractor with VOA News. All personal service contractors must pass a thorough background check.