Fee Booth Attendant

City of Prescott; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

The City of Prescott is seeking a Fee Booth Attendant to support daily operations at the Transfer Station. The role includes customer interaction, cash handling, and data management. Ideal candidates will have strong customer service skills and a high school diploma, ready to work in an outdoor setting while engaging with the public.

Benefits

Paid time off

Free medical, dental, and vision insurance

Employee Assistance Program

Pension through Arizona State Retirement System

Supplemental benefits available

Qualifications

• One year of full-time cashiering or customer service experience required.
• Knowledge of governmental accounting procedures beneficial.
• Ability to multi-task and thrive in a fast-paced environment.

Responsibilities

• Perform scale house duties and excellent customer service.
• Receive and account for cash, checks, and credit card payments.
• Coordinate with transfer station operators during operations.

Skills

Customer service

Accounting

Cash handling

Education

High school diploma

Tools

Computer software

Job description

ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY

Fee Booth Attendant

Public Works Department

Hiring Range: $16.92 to $21.16

FLSA Status: Non-exempt (eligible for overtime)

Pay Grade: 102

Full Pay Range: $16.92 to $26.66

Deadline to Apply: 06/20/2025

Benefits Summary:

Major Benefits for Full-Time Regular Employees:

• A diverse range of complimentary mental health and wellness services is available, including an Employee Assistance Program, a free subscription to Calm, and health coaching.
• Paid time off up to 20 days in first year of employment
• 10 paid holidays and 1 floating holiday per year
• Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
• Free family coverage for select medical and dental plans
• Pension and long-term disability through Arizona State Retirement System, click here for more details
• Supplemental benefits such as deferred compensation plans and additional life insurance

Position Summary:

Supports the daily operations of the Transfer Station by performing scale house/fee booth attendant, customer service, and accounting clerk duties as assigned.

Essential Duties:

• Weighs trucks on the inbound and outbound truck scales in order to compute net weight; issues weight tickets on certain types of scale equipment; and utilizes computer interactive system to record sale transactions and other data.
• Serves as primary contact for customers depositing waste at the Transfer Station.
• Answers questions and provides excellent customer service; greets customers in a professional and hospitable manner.
• Works primarily alone in an outdoor or non-traditional office setting with almost constant contact with the public, operators of commercial vehicles, and other City employees.
• Performs fee booth attendant/accounting clerk duties as assigned.
• Receives cash and checks and operates cash register; demonstrates consistent accuracy and integrity in handling, receiving, and accounting for cash, checks, credit cards, and account charges.
• Prepares bank deposits and daily cash balance reports; verifies and codes revenue.
• Answers phones and greets visitors; answers questions and receives complaints from the general public; provides information about current fee structures for different waste streams; receives payments; and reconciles daily transactions, data entry, and record keeping for transfer station operations.
• Coordinates with transfer station equipment operators to load customers seeking wood chips, aggregate material, or disposing of inert materials.
• Performs other duties as assigned.

Qualifications:

Education and/or Experience:

High school diploma or equivalent; one (1) year of full-time cashiering, customer service, bookkeeping, clerical accounting, or closely related work; or any equivalent combination of education, experience, and training which provides the knowledge and abilities necessary to perform the essential functions of the position.

Employee Core Beliefs

City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.

Knowledge, Skill and Abilities:

• Knowledge of governmental accounting procedures and fiscal policy.
• Knowledge of a variety of computer software (Munis and Crystal software preferred) including word processing, database, and spreadsheet applications.
• Knowledge of general office procedures, methods, and equipment.
• Knowledge of specialized accounting or business practices and methods appropriate to area of assignment.
• Skill in operating a variety of office equipment, including computer, scanner, telephone, 10-key, and calculator.
• Skill in using and interpreting accounting terminology.
• Skill in utilizing public relations techniques in responding to inquiries.
• Skill in maintaining basic accounting records and report preparation.
• Ability to listen and effectively communicate rules and directions to the public in a tactful manner.
• Ability to function with minimal supervision.
• Ability to multi-task and establish priorities.
• Ability to maintain a positive attitude.
• Ability to thrive in a fast-paced environment.

Physical Demands and Working Conditions:

• Work is performed primarily alone in an outdoor or non-traditional office setting.
• Safely operates a City vehicle and variety of standard office equipment including a computer terminal, telephone, 10-key calculator, copier, and fax machine requiring continuous and repetitive arm, hand, and eye movement.
• Position requires standing for extended periods of time and working in confined conditions.
• Clearly, concisely, and effectively communicates in person and over the radio and telephone.
• Requires working Tuesday through Saturday or any combination of days to meet the needs of the Division.
• Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Successful candidate will receive a post-offer, pre-employment background screening to include:

• Drug screening
• Motor vehicle records check
• Criminal background screening

City of Prescott Contact Information

201 N. Montezuma Street

Prescott, AZ 86301

Email: [e-mail]

Website: www.prescott-az.gov

Phone: [phone] / Fax: [phone]

In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunities/Americans Disabilities Act reasonable accommodation employer.