Fee Administrator - Dallas, TX (Hybrid)

Motorola Solutions; Dallas (TX); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions in Dallas, TX is seeking a Fee Administrator to manage the full lifecycle of agent fee requests, approvals, appeals, and client communications. This hybrid role requires attention to detail and the ability to prioritize tasks in a fast-paced environment.

You will generate fee reports, maintain accurate account updates, and collaborate with field agents and lenders while leveraging your experience in fee administration, data entry, and relevant software systems such as G-Suite,

Qualifications

• High school diploma or GED required.
• 2+ years of experience in Fee Administration, Account Management, Accounting, Finance, P&L, Fee Reports, G-Suite, RDN, Recovery Connect, iBeam, Data Entry, Skip Tracing, or related areas.
• Legal authorization to work in the U.S. without sponsorship.

Responsibilities

• Manage the full lifecycle of agent fee requests (processing, approving, rejecting).
• Evaluate and respond to appeals for denied fee requests.
• Serve as primary client contact throughout the fee request process.
• Generate and maintain accurate fee reports.
• Ensure timely updates of designated accounts.
• Communicate escalated issues to clients or supervisors as needed.
• Demonstrate strong organizational and multitasking abilities.

Skills

Fee Administration

Account Management

Accounting

Finance

G-Suite

RDN

Recovery Connect

iBeam

Data Entry

Skip Tracing

Lenders

Military experience

Education

High School Diploma/GED

Tools

G-Suite

RDN

Recovery Connect

iBeam

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Secure Collateral Management (SCM), a Motorola Solutions company, is a full-service recovery operation dedicated to connecting lenders with repossession agents for efficient and compliant recoveries. Our technology is essential, but our people are the driving force behind our success. We are seeking an experienced Fee Administrator to serve as a crucial link in this process. You will leverage your expertise to actively collaborate with field agents and clients, accurately determining and processing necessary fees for account management. Your work will directly contribute to successful account management and SCM's overall mission.

Job Description

NOTE: This position is HYBRID in our Dallas, Texas Office. Candidate MUST live within a commuting distance to 75243 Zip Code.

• Manage the full lifecycle of agent fee requests, including processing, approving, and rejecting submissions.
• Evaluate and respond to appeals regarding denied agent fee requests.
• Serve as the primary point of communication with clients throughout the fee request process.
• Generate and maintain accurate fee reports.
• Ensure timely updates of designated accounts.
• Communicate escalated issues to clients or supervisors as needed.
• The Fee Administrator must be a decisive, persistent, and detail-oriented professional with a demonstrated ability to effectively manage and prioritize critical tasks.
• Maintain excellent standards for both written and verbal communication.
• Promptly and accurately investigate and respond to all internal and external customer queries and emails.
• Conduct occasional outgoing telephone calls to support departmental and business objectives.
• Demonstrate strong organizational and multitasking abilities.
• Effectively manage workload prioritization to meet established deadlines.
• Exhibit a proactive and positive attitude when managing organizational change.
• Familiarity with collateral repossession processes is a plus.
• Proficiency in the G-Suite environment is preferred.
• Experience utilizing RDN, Recovery Connect (RC), and iBeam systems is beneficial.

Target Base Salary Range: $40,000 - $44,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-HYBRID

Basic Requirements

• High School Diploma/GED required.
• 2+ years of experience in one of the following: Fee Administration, Account Management, Accounting, Finance, P&L, Fee Reports, G-Suite, RDN, Recovery Connect, iBeam, Data Entry, Skip Tracing, Motorola Solutions, Repossessions, Lenders, or prior Military experience.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K with Company Match
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Forms so we can assist you.