Federal Work Study - Student Accounts

Georgia Gwinnett College; Lawrenceville (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

Georgia Gwinnett College is seeking Federal Work Study students to join the Student Accounts office. The role focuses on daily operations, frontline service to students, families, staff and vendors, and timely handling of routine tasks within a supportive campus environment.

The position is part-time, temporary, with evening and weekend hours, roughly 20 hours per week, and eligibility requires a Federal Work Study award and current enrollment at GGC. Training and supervision are provided.

Qualifications

• Must have a Federal Work Study award.
• Must be enrolled in a minimum of 6 credit hours at Georgia Gwinnett College.
• Must be in good academic standing for the duration of employment.
• Must maintain good conduct standing with the College.
• Must be able to work a regular weekly schedule including evenings/weekends.
• Handle confidential information in accordance with laws and policies.
• Professional demeanor with excellent customer service skills.
• Ability to attend staff meetings as needed.

Responsibilities

• Assist with phone calls, emails, scanning, reviewing accounts, mailing letters, copying, faxing, shredding, and archiving.
• Support staff with special projects as needed.
• Facilitate and present at GRIZZLY ORIENTATION sessions.
• Provide accurate information to students and families.

Skills

Customer service

Communication

Team collaboration

Privacy/compliance

Education

Currently enrolled in 6+ credit hours at Georgia Gwinnett College

Tools

Microsoft Office

Outlook

Excel

Job description

Job Title: Federal Work Study - Student Accounts

Location: Georgia Gwinnett College

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 301183

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences.

In addition to our commitment to student success, we also value the well‑being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, to professional development opportunities to work‑life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260‑acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let’s make a positive impact and empower the next generation of leaders.

Job Summary

The office of Student Accounts is in need of federal work‑study students assisting in our daily operations. We strive to provide timely service and a caring, responsive environment for Georgia Gwinnett students, families, staff, faculty and vendors.

Responsibilities

• Assist with phone calls, emails, scanning, reviewing accounts, mailing letters, making copies, faxing and shredding of documents, and archiving
• Assist staff with special projects as needed
• Facilitate and present in the GRIZZLY ORIENTATION sessions is required
• Provide assistance and accurate information to students and families
• Performs other related duties as assigned

Required Qualifications

• Must have a Federal Work Study award.
• Must be currently enrolled in a minimum of 6 credit hours at Georgia Gwinnett College.
• Must be in good academic standing and maintain good academic standing for the duration of employment.
• Must be in good conduct standing with the Georgia Gwinnett College and maintain good standing for the duration of employment.
• Must be able to maintain a regular weekly schedule of work through Fall, Spring and Summer semesters and on weekends to cover Grizzly Orientations.
• A commitment of approximately 20-20 hours per week. Position requires non-standard work hours such as evening, weekend and summer semester hours.
• Must be able to handle confidential information in accordance with applicable laws and policies.
• Maintain a professional attitude and manner in all work relationships.
• Professional demeanor with excellent customer service skills.
• Must be able to attend the staff meeting as needed.
• Ability to work well with their peers and/or other students with the GGC community.

Preferred Qualifications

• Good customer service skills with excellent oral and written communication skills.
• Proficiency in Microsoft Office Outlook, Excel, Word, and PowerPoint.
• Strong organizational skills with attention to detail.
• Ability to work as a member of a team in a fast‑paced environment.
• Ability to work with people from diverse backgrounds.
• Periodically, disseminate student accounts information in a public setting to a group and or individuals.
• Courteous, punctual and professional demeanor.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.218_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre‑employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For individuals requiring disability‑related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at [phone] or email [e-mail].

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.