Federal Work Study - Human Resources Department (Spring 2027 - Fall 2027)

Jacksonville State University; Jacksonville (AL); On-site; USD 9,400 - 13,000; Part time

Job summary

Jacksonville State University’s Human Resources department seeks a part-time student worker to handle front desk duties, assist employees and students, and provide excellent customer service. Morning availability is preferred, and the role requires federal work-study eligibility along with a commitment to confidentiality.

The position supports HR operations, processes paperwork, files records, and helps prepare orientation packets while collaborating with the HR team across the university.

Qualifications

• Applicants must be enrolled as a Jax State student taking at least six (3) hours per fall or spring semester.
• If not a first-time student, the applicant must have a GPA of 2.00 or higher.
• Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript).
• Must be eligible for Federal Work Study.
• May not be a Dual Enrollment Student.

Responsibilities

• Operates the front desk, answers calls, and assists customers with courtesy.
• Review and process new hire paperwork for accuracy.
• Scan documents and maintain personnel files in a timely manner.
• Organize and file documents and mail, keeping areas tidy.
• Support New Employee Orientation packets and distribute faxes as requested.
• Maintain confidentiality of information and work with HR team.

Skills

Customer service

Communication skills

Computer skills

Teamwork

Confidentiality

Education

JSU student enrollment

Tools

Microsoft Office

Internet

Job description

Department:

Human Resources

Salary:

$8.25 per hour (max. 20 hours per week)

Schedule:

Varies, based on the students’ class schedule

Position Summary:

The Department of Human Resources is structured to provide a full array of programs and services to support the University’s mission, vision, and values, and our current and potential Jax State employees. The Department of Human Resources is comprised of outstanding professionals with the necessary functional knowledge to support the needs of the University’s human capital, and to provide appropriate counsel and advice to the institution’s leadership while fostering a culture of excellence, empathy, integrity, mutual respect, and the delivery of exceptional service to the Jax State community.

Duties include, but are not limited to, answering the phones, assisting employees, and providing excellent customer service to students, staff, and faculty while assisting with any questions or concerns that they may have. This position works collaboratively with all HR team members.

Positions may be filled based on individual applicants’ skills, qualifications, and departmental needs. Morning availability (8:00 a.m. - 12:00 p.m.) preferred.

** Must be eligible for Federal Work Study. If uncertain of eligibility, please contact the Office of Financial Aid.

Duties & Responsibilities:

• Operates the front desk: answers telephone in a kind and courteous manner and assists all customers.
• Review new hire paperwork with new hires; review completed new hire paperwork for accuracy.
• Scan individual documents as well as complete personnel files.
• File documents and personnel folders.
• Create labels using label maker.
• Prepare New Employee Orientation packets.
• Fax a variety of documents upon request; distribute faxes received.
• Retrieve current and previous personnel records as requested.
• Organize personnel files chronologically.
• Open, time stamp, and correctly distribute mail.
• Maintain an organized, clean front desk and reception area.
• Must be able to maintain confidentiality of information.
• Performs other duties as assigned by the department.

Minimum Qualifications:

• Applicants must be enrolled as a Jax State student taking at least six (3) hours per fall or spring semester. (Requirements for international students below. *)
• If not a first-time student, the applicant must have a GPA of 2.00 or higher.
• Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJaxState.
• Must be eligible for Federal Work Study.
• May not be a Dual Enrollment Student.

Notice Regarding International Students:

• International students in student visas are not eligible for Federal Work Study positions.
• Please visit the International Programs website for additional information: http://www.jsu.edu/international/index.html

Preferred Qualifications:

Availability:

• Mornings - 8:00 a.m. to 12:00 p.m.

Knowledge:

• Knowledge of general University policies and procedures.

Skills:

• Excellent Customer Service skills.
• Basic computer skills (Microsoft office, internet, etc.)
• Excellent communication skills, written and oral.

Abilities:

• Ability to read and comprehend written materials encountered on the job.
• Ability to work in a team atmosphere.

Required Documents:

• Cover Letter
• Resume
• Unofficial Transcript

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https://www.clerycenter.org/the-clery-act the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf

Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.