Federal Work-Study (FWS) Student Assistant

Hillsborough College; Tampa (FL); On-site; USD 15,000 - 21,000; Part time

Job summary

Hillsborough Community College invites applications for Federal Work-Study positions. The role focuses on providing excellent customer service, answering phones, data entry, and team support while coordinating with campus departments and the Career Center.

Applicants must qualify for Federal Work-Study, be degree-seeking, enrolled in at least 6 aid-eligible credits, and have strong communication skills. Training and campus-based scheduling are provided.

Qualifications

• Must complete FAFSA.
• Must be awarded Federal Work-Study through Financial Aid.
• Must meet Satisfactory Academic Progress (SAP).
• Must be degree-seeking.
• Must be enrolled in at least 6 credit hours that are financial aid eligible each term.

Responsibilities

• Providing exceptional customer service.
• Answering phones and taking messages.
• Duplicating and filing.
• Data entry.
• Attending team meetings and training sessions as required.
• Responding promptly to direct supervisor and Career Center communications.
• Other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Confidentiality

Teamwork

Bilingual (Spanish)

Education

Enrollment as degree-seeking student

Tools

Microsoft Office

Job description

Position Summary:

Salary: 13.00 hourly

Summary:

The Federal Work-Study (FWS) program provides part-time jobs for students with financial need, allowing them to work around their class schedule. Students can gain professional experience working with college employees and community partners. Various positions are available in many departments including off-campus locations. Separate applications are available for each campus; however, students can only occupy one (1) FWS position within the College.

Eligibility:

• Must complete a Free Application for Federal Student Aid (FAFSA)
• Must be awarded Federal Work-Study through Financial Aid
• Must meet Satisfactory Academic Progress (SAP)
• Must be degree-seeking
• Must be enrolled in at least 6 credit hours that are financial aid eligible each term

Duties:

• Providing exceptional customer service
• Answering phones and taking messages
• Duplicating and filing
• Data entry
• Attending team meetings and training sessions as required
• Responding promptly to direct supervisor and Career Center communications
• Other duties as assigned

Qualifications:

Strong communication and interpersonal skills. Customer service-oriented with a positive attitude. Basic computer skills, including proficiency in Microsoft Office applications. Ability to maintain confidentiality and handle sensitive information with discretion in accordance with FERPA (Family Education Rights and Privacy Act). Dependable, punctual, and able to work independently or as part of a team. No experience is required. Must be willing to learn. Bilingual in Spanish & English is a plus, but not required.

Work-Schedule:

Flexible, in accordance with the Federal Work-Study Program guidelines and departmental needs.

Closing Date:

Open until further notice.

Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner.

All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status.

Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.

The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting.

Hillsborough Community College participates in the US E-Verify program.