Federal Security Programs Lead (Customer & Compliance)

qtsdatacenters; Manassas (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

QTS Federal is seeking a Customer Security Program Manager to oversee customer-facing security programs, integrate program security management, compliance, and vendor coordination to ensure security services meet contractual and regulatory requirements.

You will assist the Facility Security Officer, manage DD254s and directives, support audits and continuous improvement, and coordinate with internal stakeholders and customers on staffing and procurement to maintain mission success.

Qualifications

• 7+ years of experience in industrial security, program management, or related field.
• Working knowledge of the NISPOM (32 CFR Part 117) and industrial security requirements.
• Experience managing vendor relationships, contracts, and procurement.
• Familiarity with security systems (DISS, NISS, NBIS, SWFT).
• US Citizenship is required.

Responsibilities

• Lead and support customer security program reviews aligned with contractual obligations and operational requirements.
• Coordinate recurring customer security syncs and status meetings.
• Identify program gaps, staffing shortfalls, and operational risks; develop and track mitigation strategies.
• Facilitate security staffing discussions with internal stakeholders and customers to ensure adequate coverage and compliance.
• Coordinate the delivery and execution of ESS across customer programs; lead vendor sourcing activities.
• Manage procurement-related activities to support security program execution; oversee staffing agreements and contract renewals.
• Track vendor invoices, approve expenses, and establish POs in alignment with procurement.
• Assist the Director of Federal Security and the Facility Security Officer in maintaining a NISPOM-compliant program; serve as backup when required.
• Assist in implementing security requirements for classified programs, including DD254s and customer directives.
• Support audits, self-inspections, and DCSA engagements with corrective action tracking and continuous improvement.
• Contribute to governance and continuous improvement of security policies and workflows.

Skills

Industrial security

Program management

Vendor management

NISPOM knowledge

US Citizenship

Education

Bachelor's degree

FSO Certification

Tools

DISS

NISS

NBIS

SWFT

Job description

QTS Federal is seeking a Customer Security Program Manager to oversee customer-facing security programs, integrate program security management, compliance, and vendor coordination to ensure security services meet contractual and regulatory requirements.

You will assist the Facility Security Officer, manage DD254s and directives, support audits and continuous improvement, and coordinate with internal stakeholders and customers on staffing and procurement to maintain mission success.