Federal Sales Associate | Customer Service & Upselling

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); San Diego (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tax free shopping privileges

Free bus passes/free parking

Discounted tickets at MWR

Access to Navy Lodge hotels worldwide

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in United States-California-San Diego is seeking a friendly sales associate to welcome customers, explain products, and help them save money while enjoying a quality shopping experience. This federal employment offers stability, great benefits, and opportunities to learn about a wide range of merchandise.

You will handle daily sales, assist with inventory, maintain store appearance, and deliver premier customer service.

Qualifications

• Basic product knowledge required.
• Retail experience preferred but not required.
• Strong communication and reading/writing abilities.
• Basic math skills including addition, subtraction, multiplication, and division.
• Ability to multi-task and work as part of a team.

Responsibilities

• Proactively engage customers and assess their needs.
• Direct customers to merchandise and inform about promotions.
• Provide premier customer service and upsell.
• Maintain store appearance and inventory accuracy.
• Process sales using POS and handle cash securely.
• Complete paperwork and reports.

Skills

Customer service

Communication skills

Retail experience

Basic math

Teamwork

Education

High school diploma

Tools

Point-of-Sales (POS)

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in United States-California-San Diego is seeking a friendly sales associate to welcome customers, explain products, and help them save money while enjoying a quality shopping experience. This federal employment offers stability, great benefits, and opportunities to learn about a wide range of merchandise.

You will handle daily sales, assist with inventory, maintain store appearance, and deliver premier customer service.